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It had everything for an one night stay. They have even managed to find a quiet room for me.

The little touches that made us feel so welcome

Staff were so friendly and helpful. Everyone spoke english so it was a great help. Lovely hotel and so clean. Location was central.

I recently had the privilege of staying at 4 Sur Hotel, and I must say, the experience was nothing short of remarkable. From the moment I walked through the doors, I was greeted with warmth and genuine hospitality that made me feel right at home. The standout feature of 4 Sur Hotel was undoubtedly their incredible staff. The level of friendliness and attentiveness displayed by each and every team member was truly heartwarming. It wasn't just about delivering a service; it was about making guests feel like a part of their extended family. Every request was met with a smile, and they went above and beyond to ensure that every aspect of my stay was perfect. One particular instance that truly touched my heart was their effort to accommodate my dietary constraints during breakfast. I mentioned my dietary preferences casually, and to my surprise, the kitchen staff prepared a special breakfast tailored to my needs every single morning. It wasn't just the food itself, but the thoughtfulness and care behind it that left a lasting impression. This level of personalized attention truly set 4 Sur Hotel apart. Beyond the exceptional service, the hotel itself was a haven of comfort and elegance. The rooms were meticulously maintained, providing a serene and cozy environment to unwind after a day of exploring. The attention to detail in room amenities and decor spoke volumes about the hotel's commitment to guest satisfaction. The location of 4 Sur Hotel was also a major plus. Situated in a convenient yet peaceful area, it offered the perfect balance between accessibility to local attractions and a peaceful retreat away from the hustle and bustle. As someone who has had the opportunity to travel extensively, I can confidently say that 4 Sur Hotel stands out not only for its amenities but for the genuine care and connection they establish with their guests.

Perfect location in the west side of El Poblado. We liked the area more than the east side. It was much more quiet, we felt very safe walking around - also at night (2 girls), and lots of cute restaurants and bars around. The East side is probably more the party side, so we preferred to stay in the more quiet side, it is also very quiet at night. The hotel offers coffee, tea and water for free 24 hours a day, which is great. We arrived at Christmas Eve and even got Christmas cookies! At departure they gifted us chocolate, a very nice gesture. The rooms all have their own water filter installed. The view from the rooftop pool is stunning, and the staff is super friendly and supportive!

Great social vibe with lots of fun activities and events on for everyone. I found it super easy to become involved as a solo traveller. Super convenient location as well!

I came to the hotel at 12:00 so in noon time and i wanted to ask can i leave my beg and go eat and then after i can come back later and check in at 2-3pm. The guy who worked at frontdesk told me that maybe he can find me a room before check in. So i waited and he found a room that was available so i check in 2-3h before i suppose to check in. That is 10/10 service. Everything else is okay but this was big help for me so i can instantly have rest and i dont have to wait 2h somewhere.