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Rustic, back to basics, restful

The island is serene, a little atoll of paradise. Please note there are rocks and dead coral on the seashore/beach (wear surf shoes) but there is sand, don’t let that put you off as snorkelling is great. So many varieties of fish, all colours, shapes and sizes, plus starfish, sea slugs, coral (unbleached). The room I had was a beach bungalow, so beautiful, newly decorated and fitted out, the bed was so comfortable 10/10 as I’m fussy and normally have an orthopaedic mattress with a 4” memory foam topper! Cleaned to the highest standard, little things left for you like an umbrella in your cupboard should you need it (I did!). The facilities are great, please don’t expect everything now and quickly as it’s Fiji time, but hey it’s worth the wait. The welcome you receive is the best you’ll ever receive, the singing and hospitality from the staff at Serenity, at the booth at Denarau Port to the staff on the boats and the island, my goodness me they put western hospitality (I’ve experienced) to shame. Anything you need (I had a little problem with hot water and tap) is resolved as quick as they can do it. The singing in the evening and birthday cake for guests make it feel special. I would recommend going to Viseisei the first village inhabited by the Fijians and home to many of Serenity, such a lovely welcome and insight into their culture. A big shoutout and thanks to Sammy, Mr T, Lucy, Gracie, Jarle (J) plus all the other staff. There is an atmosphere of being a family here at Serenity, they are mostly related, that could be the reason, and the majority of the guests talk to each other. I was travelling on my own and felt so happy there. Fijians = kindness and family Definitely visiting again.

incredibly peaceful with staff that can’t do enough to help you

Island was actually delightful!! And the staff made the experience so much better! Beautiful island and can’t wait to come back. And the food yummmm!!

Great friendly staff. Amazing views and service

Beach and garden Good food Room ambience Friendly and courteous staff

The hotel porters were more helpful compared to front desk staff. I like to thank them for making a very comfortable stay.

Very close to airport and staff are awesome

We had the most perfect and enjoyable time at the Sofitel. Our accommodation was amazing, the food was magnificent, plentiful and of the highest standard. The Staff were unbelievably helpful and always pleased to help, each with a beautiful smile. The facilities were first class, so much so that we were sad to leave. We had the perfect time. This is not to be missed.

i love the rooms, location and the service.