Hotels in Macao

Exceptional service, superb staff, everything was perfect.

We loved everything about this hotel! We will definitely be back. Its also the perfect location. We had an issue with our China Visa and our luggage was stuck in China. The most efficient consigege helped us with the hotel in China and arranged to have our luggage fetched via courier.

Hotel was beautiful, attention to detail was excellent

We had an extraordinary experience thanks to Ophelia and Sylvia. Not only were they service-minded, friendly and helpful, they were also very kind to our daughter. We were blessed to receive a room upgrade to the Andaz suite. A super spacious room (68 sqm) with a modern design and thoughful selection of furniture, with living room and a bed that fitted prefectly for a familiy of 3. The room had all options for charging: USB-A, USB-C and wireless charge. Also, the cleaniness was excellent. Please keep it up with the cleaniness! The room had a big wardrobe, and became our daughters little secret castle, with she loved! She also loved the drawing-kit that she received. Suprisingly, the room offered a serveral options of free soft drinks, beer, wine, milk and Andaz special snackbox. We really appreciated it! Overall, the Andaz hotel offers a high quality of service and always had their customers in mind. Bathroom amenities for both adults and children, facial mask and leg mask with was super beneficial after a long walk in Macau, shopping bag, protection for your cellphone for your visit at the swiming pool at Galaxy Grand Resort - without extra charge. Friendly tips: Every evening, the hotel lobby offers relaxing time with free drinks and snacks. Shuttle bus outside the hotel. Make sure to ask the staff about the scheduale.

The hotel is simply fantastic with everything you might need inside. It is perfectly located at the end of the hotel strip wuere you can walk to all tye other resorts without having to go back and forth. The amenities of the resort are suoerv and tue stuff super kind and always welcoming and extremely helpful with everything.

Nice room design with good facilities.

Everything was top notch, from ultra modern look and facilities to super friendly staff and concierge. You get a box of fresh fruits and a mini bar with most of the stuffs in it free (beers, soft drinks, biscuits, capsule coffee, etc). They were refilled with every house cleaning 2 happening 2 times a day. You can pair up your phone to the room speakers and enjoy your own musics. The room speakers will create a sort of immersive experience. The room has 2 tablets. With each of them, you can control lights, curtains, blinds, tv and you can order food, get info, etc. All in all, i can say sofar, Morpheus is the best 5 star hotel that i have ever been to.

The customer service was exemplary, and they always went above and beyond. The facilities and the amenities were all awesome! This was the best hotel I've ever stayed in. I will certainly come back.

The room was spacious, clean and well furnished. The bathroom was beautiful with a big shower and all the products/kits we needed. Very nice breakfast. Everything is new. Highly recommended!

All was really good, room was perfect, staffing also, location was OK

I liked everything! The scale and intimação of the buillding. I know the place for 30 years, since it was the former Mandarim Oriental. I have stayed in this hotel before and only can say it did'nt loose any of is caracter. The resort wich did not exist when the hotel was built just next to the waters of the "Porto Exterior", is a superb adiction built on reclaimed land. If not the best, is sure one of the most beutiful in the territory, with its lusch tropical gardens exquisitly entertained. The lobby and the Café Bela Vista, reminding the historic hotel veranda in the buillding wich is now the residence of the portuguese consul, are also amongst the musts of this outstanding, already classic hotel.

Location, Cleanliness, Room, Facilities