Boutique Hotels in Batu Ferringhi

The place is amazing. It's really a small piece of paradise.

- swimming pool was amazing. My children spent all the time in there! - Pizzeria and Starz Diner serve yummy dishes. - Staff of all departments were above and beyond: no matter how crowded the hotel got, they managed to smile and serve professionally and quickly. - Rooms were quiet and comfortable - Cable TV provided the latest movies free of charge - Teens club and Roxity club are free of charge with activities for youngsters (PS, pool, movies, drawing and colouring, etc) We’re definitely coming back to Hard Rock whenever we travel to Penang

We stayed there for our honeymoon and had the best time! The hotel was so beautiful, the beach was close and the staff provided great service, especially the housekeeper Dulal and the waiters in the restaurant! All the staff were smiling and greeting us when passing us by. There are many restaurants and one right by the beach, where we enjoyed drinks with the sunset. And the breakfast was delicious, the best one I ever had! Highly recommend! 😊

Great personnel, nice rooms and facilities. The location is out of the city, so you need to use taxi or car to go somewhere. There is also a bus stop just in front, but busses might not come or stop.

kindness of the staff, arrangement made for surprise birthday and everything

The staff are spectacular! The moment we arrived on site with our luggage, a staff member approached and asked if we are checking in and he took care of loading our luggage while giving us directions to the reception on the 3rd floor. While we were checking in, we got complimentary icecream and our bags were brought to our room shortly after we went inside the room. Beds were king sized and comfortable, linen was clean, and the pillows were awesome! AC worked well and there us a mini fridge with complimentary drinks and some small snacks (wafer cookie and chocolate covered nuts) Black out curtains ensured we could sleep through the night (maybe set an alarm if you wanted to get up early otherwise you'll think it's still the middle of the night when it's 10am!) Breakfast buffet was a great value and some dishes and drinks changed daily. You can get nasi lemak, fried noodles, salad, assortment of pastries and bread, icecream, soup noodles, steamed buns and sticky rice, congee, and there is a coffee machine too (i didnt use it but it looked popular!) Housekeeping comes by daily and if you're in the room they will check if you'd like anything changed or the room cleaned, very friendly and kind staff. The driveway in front of the hotel lobby is managed by a security guard all day long. He works hard to direct traffic and keep things moving , especially since people are hailing cars and constantly getting picked up or dropped off. He took time to help us load up bags into our car when we were leaving and that was greatly appreciated. A minor thing was our room had some bug husks near the ceiling on one wall and it looks like the bugs are all gone, just had these old shells left behind. The front desk staff immediately got housekeeping to clear it when we mentioned it, and they also offered to change the room for us too! We stayed in the same room in the end because there was no issue with the room especially after it was all cleaned up.

Great location within walking distance to everything . Lovely staff and very helpful Nice pool .

The entire experience of living in a historic mansion. Particularly loved the little touch of kueh in the afternoon.

Location, rooms are excellent , staff is the best , helpful , friendly , caring !

The furniture (it is like a museum) The court which is so elegant The staff helped me with my suitcase Reception was friendly Good AC Comfy bed Amazing location Good price for that value