Five-Star Hotels in Port Louis

room is very high class and clean

location, room and bathroom, the grounds breakfast and dinners on the beach very good!

We‘ve been to many hotels and this one had the best customer service we‘ve ever experienced in any hotel. All were very welcoming, supportive and we felt that they worked with a lot of passion. They make you feel at home while on vacation and exceed all expectations. Out of all employees here are the ones with exceptionally outstanding customer service. First and forememost: Karine Pierre as well as Niv and Joana who made our dream come true to have a vow renewal at the beach. Furthermore, Emy, Shelia, Berty and Darel from the breakfast team; Kavish, Vimal, Preet and Aarty from the dinner team; Nass&Jerome from the pool; Noémie and Kendra from Kids Club; Meva&Reshmi from the room cleaning and Ashvin Beezadhur from security (who did everything to find items we had lost and actually found them). They managed to put a lot of smiles on our faces and we could name many many more. We had a family room which had beautiful view directly a few steps from the beach; room was big with all facilities one could wish for (even one of big beds was designed so that kids could not fall out), with hairdryer, iron, 2 sinks, a bathtub as well as shower; kids club with numerous activities; many activities also for adults changing every day during day and night (eg Creole lessions, shows, live music etc); kids-friendly; free water in rooms ; very good price/service ratio for hotel; spa&fitness room; hairdresser&massage services; presents e.g. also for kids; that it was possible to check in earlier; pools; water sports facilities at boat house; security (one felt very safe at all times); outstanding food quality and diversity (it was very very delicious and we met people who were before at other hotels and they also said the food is much better in this hotel) and much more. A big thank you to the whole team and we can highly recommend this exceptional hotel!

Our room was amazing with a heated pool.

I travelled with a friend for her birthday treat. We realised we are in for a great time from the moment we arrived and we were met by a charming valet who welcomed us graciously like we were some "queens". We had a grand welcome at the reception and the wow moment was when we entered our room only to be welcomed by a complimentary champaigne bottle and two maritim branded sunhats in a magnificent and spacious room. The services at the bar, restaurant, the SPA, the horse stable...all exceeded my expectations. Did i even mention that the DJ was so accommodating as to play a happy birthday song for my friend Joan, played for her a Kenyan song and played for me a Malawian song of my liking? And did i mention how the restaurant went the extra mile to bring for Joan a cake, sung a birthday song for her at breakfast? A rating of 10 cannot even begin to explain the experience at this hotel!!!

The view is amazing! Staff are friendly and the manager Kevin is very helpful.

A boutique hotel of understated quality. Beautiful views from the lawn and the seaview suites of the aquamarine sea. All the staff were very attentive, professional and efficient. Breakfast and dinner were like fine dining experience. Excellent location, near beautiful beaches. Can only recommend.

Very relaxing, excellent service, friendly stuff and great food. Great place to escape.

Such an amazing place. First of all, we had one of the best live music experiences with Mr. O (Caravelle Bar, once a week, wow), and the other evening entertainment programmes were also top quality. The food is great and has huge variety, the main pool is just ridiculous, especially with the sunset/evening lights. The suite room is very comfortable and has great design, and the whole resort is like a tropical botanical garden, such a wonderful atmosphere with all the different flora and fauna. The beach is sandy and obviously the sunsets are amazing. Also, thank you very much to the staff, especially Dave (Caravelle Bar) and Kavita! We really enjoyed our stay and would like to return as soon as possible.

Fantastic staff, location, breakfast and facilities