Five-Star Hotels in Bacalar

Wonderful newly furnished property right on the lake. The staff were incredibly welcoming and helpful and couldn’t do enough to make our stay enjoyable. The ability to book the palapa for a private meal on the lake was a huge highlight for us. The food was also absolutely delicious - expect fine dining!

We loved the location, so close to the lagoon and walking distance to everything in town. The breakfast was delicious a great coffee too. The rooftop was excellent for watching the sunrise and cooling off in the pool. The hotel has bikes you can take out and about to explore which was a bonus. Beautiful planing and decor.

The place is perfect to relax and take Life slow

one of the most beautiful and relaxing I've been

everything is absolutely amazing! breakfast, room, atmosphere, spa, swimming pool, food, cocktails, boardgames, yoga, stuff

Amazing, professional and helpful staff !

We arrived very early, 6am and the hotel were very accommodating and provided us a room straight away. We had booked a room with sea view. The wi-fi was not working upon arrival and shortly after checking in we were offered a room on a different floor, the WiFi was working on that floor but the view from the room was amazing. I woke every morning to watch the sunrise during our three day stay there. I would definitely recommend a room with view of the lagoon. See attached pictures of sunrise. The staff have a basic grasp of English and it was more than my Spanish but they were very helpful and where we couldn't understand each other we used Google translate. We had meals in the restaurant, the menu was changed whilst we were there and compared to other places nearby the cost was slightly cheaper. There is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and also there was a bit of a breeze there. It was very hot and humid during our stay so the breeze was much welcomed. Our room was a good size, we had two double beds. The air-conditioning was much needed at some times to cool down and worked well. There is a smart tv although we didn't really use this much during our stay. Taxi was arranged for us to go to the bus station when we were leaving. Overall really enjoyed our stay at the hotel, it was a 20 minute walk to where we had arranged a boat trip of the lagoon and less than ten minutes by taxi to a supermarket. Highly recommend and would not hesitate to stay if we visited again.

Excellent place, the laguna is fantastic, the staff is very nice and friendly. Perfect place to stay!

Great, friendly and attentive staff. Good location. Parking. Clean and comfortable room with necessary ammenities that are good quality.

Loved the lagoon, the room (spacious) and even the location