About this property
Family-run for 150 years, the Boutique Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialities and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. All rooms feature cable TV and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Boutique Hotel Balm. There is also an animal park and a playground for children.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- 2 restaurants
- Laundry
- Bar
Guest reviews
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Guests who stayed here loved
- Robert
South Africa
“We received a friendly welcome as well as a visitors card which helped very much with travelling in Luzern. Lovely area to walk around in.” - Barb
Canada
“Location was a quite a distance from downtown but the bus stopped right outside the door and was free for guests. There was a spectacular view from our room’s deck of the lake and surrounding mountains. Breakfast was excellent with fresh fruit...” - Alan
Australia
“The beautiful view and attentive staff made our stay enjoyable. The bus connection made it easy to explore the area, as we parked our car and used the buses to get around.” - Praneeth
India
“We had a really pleasant stay at this hotel. The location is very convenient, right beside the bus stop and only about 15 minutes by bus from Luzern train station. The rooms were clean, spacious, and well-ventilated, making the stay very...” - Courtney
Australia
“Staff were very welcoming and helpful. Especially the lady who checked us in (sorry did not catch the name). Breakfast was great, location to bus stop into luzern was good and very close by.” - Iulia
Romania
“The location and staff were excellent! The restaurant staff also excellent! Nice pool with garden and room size and cleaning were great.” - Yoana
Bulgaria
“Very clear appartment! The breakfast was very delicious 😋” - Karin
Netherlands
“A small car- ot bus ride (free public transport ticket!) from Lucern, hotel Balm was a very nice place to stay for the two nights we were there. Comfy beds, great breakfast (with a view), free parking with charging option gor our electric car not...” - Hina
United Kingdom
“Clean Comfortable bed, good space even after opening the sofa bed” - Rhiannon
United Arab Emirates
“Location. Room size was perfect for three of us. Free parking.”
Hotel surroundings
Restaurants
- La Pistache
- CuisineFrench • Seafood • Local • European
- Open forLunch • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Gluten-free • Dairy-free
- Bistro
- CuisineEuropean
- Open forBreakfast • Lunch • Dinner • High tea
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 17 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine print
Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.
On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.
Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.
Please inform Boutique Hotel Balm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.