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Experience world-class service at Chalet Altesse - Premium Apartments

This 5-star chalet in Zermatt, close to the Klein Matterhorn Cable Car, offers stylish apartments with a unique ski-in and ski-out location, as well as free WiFi access. Each of Chalet Altesse’s apartments has a balcony or terrace and offers panoramic Matterhorn views. They are all accessible by lift. Bed linen is provided, and towels are changed once a week. Built from natural stone and wood in modern Alpine style, the Chalet Altesse features top-quality contemporary furnishings and spa facilities, including a Finnish sauna and a steam bath. Several services can be organised at an additional cost, including meal deliveries from a restaurant, groceries, laundry, and extra cleaning. On request, fresh bread can be organised every morning at a surcharge. The bus stop, a grocery store, and a playground are only a short walk away from Chalet Altesse.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this property has an excellent location score of 8.8

    • Ski-to-door


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Conor
    United Kingdom United Kingdom
    Beautiful apartment with terrific view of the Matterhorn. Richard,who was looking after the property, went above and beyond. He could not have been more helpful, and it was much appreciated.
  • Myrna
    Switzerland Switzerland
    Talk about a gorgeous surrounding! Quick access to hiking routes, quiet area to enjoy the nature sounds, and of course, the view to the Matterhorn. The home itself is priceless. Spacious, clean and cozy. The spa offerings are what you want after a...
  • Rachael
    Australia Australia
    Beautifully decorated and well appointed space. The view was amazing.
  • May
    Singapore Singapore
    Tastefully furnished, well equipped, beautiful views of the mountains. It has everything needed for a most lovely stay including quality appliances and fixtures
  • Nachitolee
    United Kingdom United Kingdom
    The chalet is definitely large and spacious All equipment for catering are included, big dinning table, sofa and large balcony toward the Matterhorn mountain. We visited Zermatt just after the continuous rain and flood of city, the free e bus...
  • Ng
    Malaysia Malaysia
    Thank you for being such an exceptional host! Our stay at your hotel was simply delightful. From the comfortable rooms to the outstanding service, we couldn't have asked for more. We look forward to returning in the future. Highly recommended!...
  • Peir-ing
    Taiwan Taiwan
    The apartment is well equipped, and the manager provides lots of useful information.
  • Louise
    Australia Australia
    Chalet Altese was large, spotless and beautifully presented. The manager and hosts were very responsive, kind and helpful. The view from the lawn was stunning, with the Matterhorn centre stage from pre-dawn until sunset (when the weather was...
  • Vrstravel
    Switzerland Switzerland
    Die Lage ist wunderbar ruhig mit direktem Blick auf das Matterhorn. Wanderungen und Biketouren starten direkt vor der Haustüre. Die Küche ist für Selbstverpfleger gut ausgerüstet.
  • Julie
    France France
    L'emplacement du chalet, l'agencement des pièces et la vue du balcon. Nous avons été très bien accueillis par la gérante 👍

Managed by Chalet Altesse

Company review score: 9.7Based on 43 reviews from 1 property
1 managed property

Company information

I grew up in the hospitality industry thanks to my parents who run the successful restaurant Zum See in Zermatt. Our aim is always to make our guests feel welcomed and give our most to make their stay unique and memorable. Hopefully we get a chance to welcome you soon and treat you with a special holiday time away from home.

Property information

Our family run Chalet in Zermatt will conquer your hearts. Once our guest, always our guests. The unique connection of our business with our restaurant Zum See gives our Chalet a quality label - who loves Zum See will love our Chalet Altesse. WHEN YOU ARE BOOKING THE FOUR GUEST RATE, THEN YOU WILL BE ABLE TO USE ONLY TWO BEDROOMS OUT OF THE THREE. OTHERWISE, YOU WILL HAVE TO CHOOSE THE 6 GUEST RATE, IN ORDER TO USE ALL ROOMS.

Neighbourhood information

The neighborhood where the Chalet is located is a cute residential area of Zermatt called Winkelmatten. Very well connected to the ski lifts, charming tiny center with old hamlets, a white little chapel and playground give the neighborhood a special touch. I grew up in Winkelmatten and believe it is the best place to stay in Zermatt, away from the crowds of tourists but close enough to all amenities of Zermatt.

Languages spoken

German,English,Spanish,French,Italian

Property surroundings

House rules

Chalet Altesse - Premium Apartments takes special requests - add in the next step!
Check-in
From 16:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CHF 50 per child, per night
Cot upon request
Free
2 - 5 years
Extra bed upon request
CHF 50 per child, per night
Adult (18+ years)
Extra bed upon request
CHF 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 10:00 and 08:00.
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Chalet Altesse - Premium Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 10:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.