You might be eligible for a Genius discount at Hotel El Ciervo. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Featuring a garden with a swimming pool, Hotel El Ciervo offers rooms with free Wi-Fi and cable TV only 20 metres from Villarrica Lake. Breakfast is provided and there is a restaurant. Downtown Villarrica is 300 metres away. Decorated in pastel hues, rooms at Hotel El Ciervo are fitted with stylish furnishing. All of them have heating and some rooms boast fireplaces. A breakfast with fresh ingredients, homemade bread and "kuchen" is served daily. International dishes can be ordered at the property’s restaurant, and drinks from the bar can be enjoyed in the garden. In summer, guests can relax by the pool overlooking Villarrica Volcano. There's a nearby nautical club where they can practice water sports. They can also enjoy themselves reading a book from the library in the lobby, which features a fireplace. Hotel El Ciervo is 80 km from Temuco.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
1 large double bed
3 single beds
and
1 large double bed
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Marilia
    Brazil Brazil
    Good stay In villarica. Unfortunately no coffee was available in our breakfast. With parking. Near restaurants.
  • John
    United Kingdom United Kingdom
    Staff were excellent and did their best to accommodate the language gap. Location is within a few minutes walk to shops and restaurants and a short stroll to the lakeside.
  • Simon
    United Kingdom United Kingdom
    Gorgeous place in a great location. Lovely pool and views of the volcano and a great terrace to sit on with a coffee
  • Ronald
    Switzerland Switzerland
    Beautiful location, friendly staff, old charming authentic building.
  • Norma
    Chile Chile
    Ideal para descansar .buenas ubicacion .el personal muy amable .la comida rica bien preparada..se nota que hay preocupación ..
  • Jose
    Chile Chile
    Espectacular estadía. Bien ubicado, muy buen servicio, detalles que te hacen sentir muy acogido. Muy recomendado.
  • Carmen
    Chile Chile
    Personal muy atento, buen desayuno y , sobretodo, excelente comida del restaurant
  • Karen
    Chile Chile
    Todo , muy limpio y ordenado , muy buen desayuno y amables en todo momento .
  • Rojas
    Chile Chile
    Está bien ubicado se puede ir caminando a la Costanera, al terminal de buses. La habitación muy bonita ,amplia ,con una hermosa vista.
  • Leiva
    Chile Chile
    La ubicación del hotel es ideal para ir a descansar, lejos del ruido, pero a la vez cerca para caminar y aprovechar de pasear con la familia. Por otro lado el desayuno, espectacular, mucha variedad y en especial lo destaco porque mi hijo tiene una...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Open for
      Dinner

House rules

Hotel El Ciervo takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.