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About this property

Offering Bed & Breakfast and Full-board, Hotel Río Serrano + Spa is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. A buffet breakfast is served daily. Guests traveling with the Full-Board program have complimentary breakfast, lunch and dinner. Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property's cellar. Drinks and cocktails can be enjoyed at De agostini Restobar. Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee. Hotel Río Serrano is 83 km from Puerto Natales and 325 km from Ibañez del Campo Airport in Punta Arenas. It is 4 km from one of the entrances to Torres del Paine National Park. Shuttle services can be arranged for an extra fee. Free parking and wireless connection is provided.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

We have no availability here between Tue 16 Sept 2025 and Fri 19 Sept 2025

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Room type
Number of guests
Price
2 single beds
or
1 extra-large double bed
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2 single beds
or
1 extra-large double bed
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2 single beds
or
1 extra-large double bed
Not available on our site for your dates
2 single beds
or
1 extra-large double bed
Not available on our site for your dates
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2 single beds
or
1 large double bed
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Limited supply in Torres del Paine for your dates: 3 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gregor
    Germany Germany
    The view, fantastic breakfast, very comfortable room, free spa and we got a free upgrade to the best category
  • Julian
    Bulgaria Bulgaria
    Nice room, good spa, excellent bar for all day eating and drinking better than the main restaurant.
  • Elina
    Bulgaria Bulgaria
    If you're searching for luxury and cozyness in the same time, while enjoying the magnificent views of Torres del Paine, Hotel Rio Serrano is your place. There're numerous facilities that can satisfy every taste. The Spa centre works till late and...
  • Adrià
    Spain Spain
    We loved everything about the hotel: location, facilities, personel, food.
  • Grace
    United Kingdom United Kingdom
    What an incredible place to stay! The location is incredible, with a clear Mountain View at breakfast and in your room. The breakfast included is comprehensive and delicious. The staff were attentive and highly professional. We were celebrating...
  • Bogdan
    Romania Romania
    Everything! Great value for money, in a serene location, perfect for all the trips in the Torres del paine park. Great food and staff, as well as nice spa. Will definitely choose the same when back in Chile!
  • Valerie-anna
    Austria Austria
    Nice room with huge and cozy bed, common areas with amazing views and very beautifully decorated. Both restaurants were excellent and the pool/spa area is lovely as well. Great location for exploring Torres del Paine, definitely recommended!
  • Assaf
    Israel Israel
    Excellent facilities.. Great Staff members Great food Pool and SPA. Unique view Docomentery movies about the history and nature (incl. free snacks) On-site planning team for various activities
  • Oya
    Finland Finland
    Beautiful location. Spa (swimming pool + sauna + massage rooms basically) was beautiful and relaxing, and overlooking to amazing views. Breakfast was pretty good, especially given the very limited Chilean breakfast style. Room was comfortable,...
  • Jeff
    Australia Australia
    Excellent location and great facilities. Standard room was very nice with a comfortable bed and bathroom. Some rooms (3 or 4 ) on the second floor have 2-3 steps up to the door from the hall so just be aware of that and if mobility is a problem...

Hotel surroundings

Restaurants

2 restaurants on site
  • Qawasqar Restaurant
    • Cuisine
      Italian • Mediterranean • Peruvian • Seafood • Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restobar De Agostini
    • Cuisine
      American • Italian • Mediterranean • Pizza • Seafood • Steakhouse • Local • International • Latin American • Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Río Serrano Hotel + Spa takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print

Need-to-know information for guests at this property

Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked minibar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and sauna

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.