You might be eligible for a Genius discount at Hotel Big Sur. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Big Sur in Puerto Natales offers comfortable rooms with private bathrooms, free WiFi, and inner courtyard views. Each room includes a work desk, shower, and free toiletries. Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a continental breakfast, outdoor seating area, and full-day security. Additional services include a tour desk and concierge. Prime Location: Located 6 km from Teniente Julio Gallardo Airport, the hotel is near attractions such as the Municipal Museum of History (3-minute walk), Puerto Natales Main Square (600 metres), and Maria Auxiliadora Church (7-minute walk). Cueva del Milodon is 29 km away. Guest Satisfaction: Highly rated for its attentive staff, excellent breakfast, and convenient location, Hotel Big Sur ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.3

Breakfast info

Continental

Rooms with:

  • Quiet street view

  • Inner courtyard view


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

 ! 

Please select one or more options you want to book

All available rooms

Start of dialog content
Something went wrong. Please try again later.
End of dialog content

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
172 feet²
Inner courtyard view
Private bathroom

  • Free toiletries
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Telephone
  • Heating
  • Hairdryer
  • Additional toilet
  • Towels/sheets (extra fee)
  • Wake-up service
  • Dining area
  • Clothes rack
  • Toilet paper
Max adults: 2
US$176 per night
Original price
US$660
Late Escape Deal
- US$132
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.

Total before taxes
US$528

US$176 is the average price per night. This includes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • We have 1 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Ginny
United Kingdom United Kingdom
It was perfect, modern and clean with a good breakfast and lovely staff.
Matt
United Kingdom United Kingdom
Staff are super helpful, the rooms are clean and comfortable and just the right spot in Puerto Natales. It made for a great base as we hiked around Torres Del Paine. Breakfast was also great.
Tanja
Australia Australia
Location, modern interior, and cleanliness. Breakfast was excellent!
Gföllner
Austria Austria
Super nice staff, great location for staying before and after the W trek as we could leave our luggage there.
Jodi
Australia Australia
We stayed for 2 nights before our hike and then one night after. The staff are excellent and the hotel is lovely and new and very good. Breakfast is very easy and staff could not be more helpful. Highly recommend.
Sotiria
United Kingdom United Kingdom
The hotel is very nice! It is spotless, and it has everything that you might need. The breakfast is very rich and the location is great.
Phillip
Australia Australia
Clean. Comfortable. Quiet. Lots of hot water. Friendly staff who went to the trouble of finding plant-based milk for our vegan breakfast. This was a really good find.
Margarita
Switzerland Switzerland
Location, staff are great. Hotel is stylish and nice.
Gove
United States United States
Very good value for the money! Clean, quiet, and comfortable
Blair
United Kingdom United Kingdom
Lovely stay. Great room, with a massive comfy bed and wonderful and spacious hot shower. Exactly what we needed after a stay hiking and camping in Torres Del Paine. Breakfast was good and plentiful also.

Hotel surroundings

House rules

Hotel Big Sur takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed CompraCash

The fine print

Need-to-know information for guests at this property

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.