Special Places of Costa Rica is committed to protecting our properties and complying with short-term rental regulations, which is why all guests are required to complete an independent verification with our trusted partner, TRUVI, before check-in. You will be contacted via email, text, or app notification with instructions to complete this process. As part of the verification, you will need to choose between paying a refundable security deposit (which includes a non-refundable 2% processing fee) or purchasing a non-refundable damage waiver, which protects you in case of accidental damage during your stay. We strongly recommend the damage waiver, as it provides peace of mind and avoids tying up funds with a deposit. Both the TRUVI verification and your selection of either the deposit or the damage waiver must be completed prior to your arrival. Failure to complete either step may result in being denied access to the property and forfeiting the rental without refund. Thank you for your understanding and cooperation.

Refunds are determined by cancellation policies, and in addition, SPCR charges a 5% cancellation fee over the total booking amount or a minimum of USD 75 and added 13%, plus any applicable merchant fees. This will be withheld from any refund on a deposit. Refunds will be processed to the credit card on file, or via wire transfer if deposit was made by wire transfer. SPCR recommends travel insurance to cover any unforeseeable contingencies.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をBrand-New 6BD Giant with Private Pool by SPCRに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

ゲストは賃貸借契約書を受け取り、到着前に署名したうえで宿泊施設に提出する必要があります。契約書が規定の時間内にゲストの手元に届かなかった場合、ゲストは予約確認書に記載されている電話番号にて宿泊施設管理会社までお問い合わせいただく必要があります。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。