About this property

Situated on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Centre is next door to the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton, Axiom Hospitality
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
2 single beds
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Refiloe
    United Kingdom United Kingdom
    The place is extremely clean, the food is fantastic, and the hospitality is amazing!
  • Stella
    United Kingdom United Kingdom
    I enjoyed the breakfast was nice and warmly served
  • Charlene
    United Kingdom United Kingdom
    We were given an upgrade and the suite was absolutely stunning, the views were great.
  • Abdal
    United Kingdom United Kingdom
    Super clean and staff were very friendly and welcoming
  • Marys1999
    Netherlands Netherlands
    They put me in an apart tower, exclusive for members. It was excellent, because it was very quiet. The linen was from very good quality. They have the option to opt out from the cleaning, which I prefer. Breakfast was good.
  • Ana
    Croatia Croatia
    The hotel is really nice and it was convenient for our business trip which was at ExCel, but I wouldn't recommend it to somebody who's visiting for touristy reasons since it's very far from everything.
  • Adrian
    United Kingdom United Kingdom
    Room was great and the bed was super comfy. The staff were polite and helpful. The Hotel had everything you could need. The breakfast was perfect and cooked well, scrambled eggs had a little bit of a weird tase but there was plenty of stuff to...
  • Lorita
    United Kingdom United Kingdom
    Thanks it was great staying the 2 nd time at the hotel
  • Hazvinei
    South Africa South Africa
    The location and friendliness of the staff. Dining experience was fine
  • Odo
    United States United States
    The warmth and friendliness, quality breakfast and good location.

Hotel surroundings

Restaurants

2 restaurants on site
  • The Salt Port Restaurant & Delicattessen
    • Cuisine
      British
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free
  • The Bidder & Co Lounge
    • Cuisine
      British
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

DoubleTree By Hilton London Excel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

A credit or debit card authorisation of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.