- View
- Pets allowed
- Free WiFi
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
You might be eligible for a Genius discount at The Franklin London - Starhotels Collezione. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at The Franklin London - Starhotels Collezione
Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 1 km from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 600 metres away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- Fitness centre
- 2 restaurants
- Room service
- 24-hour front desk
- Lift
- Tea/coffee maker in all rooms
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Guest reviews
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Guests who stayed here loved
- Ogden
United Kingdom“Excellent staff. Lovely quirky hotel I booked on the last minute. Can't fault it. I have seen reviews about having to climb to get to the bathrooms; it's an old town house where the 'room' can be over two floors - what do you expect? Would...” - George
Israel“Great location, very close to museums and Harrods. Stylish rooms, attention to details. Very friendly and helpful staff, great breakfast. Enjoyed our stay, rooms are nice, hotel facilities are great. Really loved small bottles of water they put...” - Douglin United Kingdom“The room was decorated nicely, smelt lovely, and was very comfortable and spacious”
- Juliet United Kingdom“Small, friendly, really close to the museums, lovely food at the restaurant. I was treated like a VIP, I loved my stay. Bed was very comfortable and it was really quiet at night. I was on the 5th floor.”
- Claire United Kingdom“It’s location and the friendliness off the staff. The quiet gardens at the rear of the property were pleasant to relax in.”
- Michelle
Sweden“Hotel was extremely good and front staff are amazing. Location was exceptional and I love the boutique style of the hotel. I stayed in the room with a balcony and it was super nice to back onto gardens, really lovely. Would definitely stay again!” - Ellie United Kingdom“Location was brilliant and the room was very clean, spacious and luxurious. Bed was very very comfortable and bathroom was a great size”
Zoe United Kingdom“Everything! Lovely friendly staff, a beautiful room, comfy bed, fab location - we are already looking forward to returning! Big thank you to you all at The Franklin x”- Edmunds United Kingdom“Fantastic quiet location despite being right near Cromwell Road. The beds were very comfortable! Great to be given water in our room. Staff were all friendly and helpful! Room 407 was very quiet at the end of a corridor. It had the most amazing...”
- Olyvia
Australia“Strikingly beautiful interior decoration. 35 room boutique hotel. Spacious rooms with good provisions. Staff could not have been more professional, polite and helpful. Exceptional.”
Hotel surroundings
Restaurants
- The Franklin Restaurant by Alfredo Russo
- CuisineItalian
- Open forBreakfast • Lunch • Dinner • High tea
- AmbianceFamily friendly • Modern • Romantic
- Dietary optionsVegetarian
- Restaurant #2
- CuisineItalian • Local • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
