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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling centre is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Neil
Italy
“Lovely spot right on the harbour, comfortable room and great food. Staff very welcoming and happy to find a safe place for my bike, always a good measure.” - Wendy
Australia
“Quirky getting to our room, up and downstairs, through doors, was fun and the amazing staff will help with bags so no need to to be put off - Thankyou Amy” - Alexander
United Kingdom
“We paid for a room with a view and think we got the best one in the hotel. Straight into the harbour, stunning. Huge room with a very comfortable bed. Delicious breakfast with premium ingredient’s. All staff very nice .” - David
New Zealand
“Great location. Parking close by. Nice staff. Nice breakfast included.” - Elaine
France
“The car park right in front of the hotel was really handy. The building is very old and so very charming. Staff very pleasant and the breakfast was excellent.” - Karen
New Zealand
“Excellent breakfast, great choice and hot breakfasts cooked well.” - Linda
United Kingdom
“lovely room and excellent breakfast. V helpful staff” - Derek
United Kingdom
“Perfect location for a visit to Padstow with great harbour view. Parking is in a public car park opposite that was extremely busy even on a Thursday in September. Superb breakfast.” - Dawn
United Kingdom
“The dual aspect view of the harbour and the fishing docks was great for people watching, and beautiful in the morning with a cup of excellent coffee provided in the room. Staff were really friendly and always very helpful.” - Katharine
United Kingdom
“We loved the location, convenient access from the car park. We loved how clean the whole place was kept, the cleaners always asked us if we needed anything if we were still in our room. All the staff were so friendly and the cooked breakfast was...”
Hotel surroundings
Restaurants
- Restaurant #1
- CuisineBritish • Seafood • Local
- Open forLunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.





The fine print
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.