Sustainability certification

DoubleTree by Hilton Surabaya

–Excellent location - show map
+50 photos
Scored 8.9
Rated fabulous

Staff

9.4
  • Swimming pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Lift
  • Parking on site

Cheapest option at this property for 2 adults, 1 child

1 × King Guest Room
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 extra-large double bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$15 (optional)
US$76 per night
Price US$254
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

Get the celebrity treatment with world-class service at DoubleTree by Hilton Surabaya

Elegant Accommodations: DoubleTree by Hilton Surabaya in Surabaya offers luxurious rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, flat-screen TVs, and soundproofing for a comfortable stay. Exceptional Facilities: The hotel features a sauna, fitness centre, terrace, and a year-round outdoor swimming pool. Additional facilities include a kids' pool, children's playground, and free bicycles for exploring the city. Dining Experience: A family-friendly restaurant serves Chinese, Dutch, Indonesian, local, Asian, and international cuisines. Breakfast options include continental, American, buffet, full English/Irish, vegan, halal, and Asian. Prime Location: Located 17 km from Juanda International Airport, the hotel is near attractions such as Sharp Bamboo Monument (1.7 km) and Pasar Turi Train Station (16-minute walk). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.1)

  • Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegan, Halal, Asian, American, Buffet

  • Private parking at the hotel

Availability

Prices converted to USD
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Please select one or more options you want to book

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Recommended for 2 adults, 1 child

1 × King Guest Room
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 extra-large double bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$15 (optional)
US$76 per night
Price US$254
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
King Guest Room
Recommended for 2 adults, 1 child
  • 1 extra-large double bed
Free cot available on request

The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a safe deposit box, heating and a TV. The unit offers 1 bed.

Room
377 feet²
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Bath or shower
  • Desk
  • Seating Area
  • Video
  • TV
  • Internet facilities
  • Slippers
  • Refrigerator
  • Telephone
  • Ironing facilities
  • Tea/Coffee maker
  • Radio
  • Interconnected room(s) available
  • Heating
  • Hairdryer
  • Kitchenware
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Laptop safe
Max adults: 2 <br> Max children: 1
US$76 per night
Price US$254
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast US$15
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$88 per night
Price US$295
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$139 per night
Price US$463
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$82 per night
Price US$275
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$108 per night
Price US$359
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Twin Room
  • 2 single beds
Free cot available on request

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

377 feet²
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$76 per night
Price US$254
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast US$15
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$88 per night
Price US$295
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$139 per night
Price US$463
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$82 per night
Price US$275
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$108 per night
Price US$359
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Executive King Room - Lounge Access
  • 1 extra-large double bed
Free cot available on request

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

377 feet²
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$116 per night
Price US$387
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$167 per night
Price US$556
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$110 per night
Price US$367
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$136 per night
Price US$452
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Executive Twin Room - Lounge Access
  • 2 single beds
Free cot available on request

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

377 feet²
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$116 per night
Price US$387
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$167 per night
Price US$556
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$110 per night
Price US$367
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$136 per night
Price US$452
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Deluxe King Suite
We have 4 left
  • 1 extra-large double bed
Free cot available on request

The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Private suite
635 feet²
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$130 per night
Price US$432
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$180 per night
Price US$601
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$124 per night
Price US$412
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$149 per night
Price US$496
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Corner King Suite
We have 3 left
  • 1 extra-large double bed

The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

Private suite
700 feet²
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$211 per night
Price US$702
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$261 per night
Price US$871
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$205 per night
Price US$682
Included: 10 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$230 per night
Price US$766
Included: 10 % Service charge
Excluded: 10 % Tax
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
  • You won't be charged yet
Limited supply in Surabaya for your dates: 1 five-star hotel like this is already unavailable on our site

Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Lisanne
Netherlands Netherlands
“Clean, good location in the middle of buzzing centre. Good breakfast to relax whilst following a busy travel plan!”
Almaz
Belgium Belgium
“Very clean rooms, comfortable bed and location was perfect. We ordered room service and the food was amazing.”
Toni
Australia Australia
“Amazing staff - very helpful, friendly, respectful and welcoming. We couldn't thank them enough for their awesome service. The room provided everything we needed plus more. We look forward to staying here again.”
Roman
United Kingdom United Kingdom
“Near the city center and big department store, friendly staff, comfortable bed, clean and tidy. Outdoor pool with cool water is nice addition after a hot day in the city. Highly recommended!”
Sergii
Singapore Singapore
“Nice, clean, spacious room, good WiFi. Great breakfast buffet. Friendly staff.”
Jenna
Finland Finland
“Clean and comfortable, good views from the room and nice staff throughout the hotel. Location was great, with many restaurants and services around.”
Hasti
Indonesia Indonesia
“The location is close to TP mall. The Makan Kitchen offer an amazing dishes ❤️of Indonesian cuisine plus Chinese and western cuisine. They provided very good customer service from the cafe, the Makan Kitchen, the receptionists. the housekeeping and...”
Surene
Singapore Singapore
“Breakfast has wide variety to choose from, staff was attentive and friendly at all times. Hotel check-in experience was swift and welcoming, overall, the staff was friendly and always ready to help.”
Naomi
Australia Australia
“Friendly staff (-: central location. Big room (we had 5 suitcases). Easy for grab cars to find.”
Amelia
Malaysia Malaysia
“Exceptional Service During My Stay I would like to extend my heartfelt thanks to the team at DoubleTree by Hilton for making my recent stay from 4 May to 7 May, and again on 8 May to 9 May 2025, truly enjoyable. A special mention goes to Ms....”

Hotel surroundings

Restaurants

3 restaurants on site
Makan Kitchen
  • Cuisine
    Chinese • Dutch • Indonesian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Halal • Vegetarian • Gluten-free
The Koffee Deli & More
  • Cuisine
    Local • Asian • International
  • Open for
    Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegetarian
Cloud 22 Rooftop Bar
  • Cuisine
    Local • International
  • Open for
    Dinner • Cocktail hour

House rules

DoubleTree by Hilton Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
Rp 544,500 per child, per night
3+ years
Extra bed upon request
Rp 544,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Dear Valued Guest,

We are glad to have you and thank you for staying with us.

Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.

In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.

Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.

Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.

Thank you and we wish you a pleasant stay!