For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.

Reservations for 10 people or more per night, will be considered group booking. Special group terms and conditions will apply (please contact our team for more information).

Pets are allowed on request, in private rooms only. Charges may be applicable.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room.

The room must be private.

Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel

Don't forget to bring a valid passport with you, this is mandatory for all Non-EU guests or valid identification documents for EU guests. As per government regulations, this needs to be the physical passport/ID, photos or photo copies will not be accepted.

Failure to comply with these policies will result in automatic cancellation of the booking with no refund.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Generator Venice您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

執照號碼：IT027042B6FZSISU6F