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Get the celebrity treatment with world-class service at Hotel New Otani Hakata

Conveniently located a 1-minute walk from Watanabe-dori Subway Station, Hotel New Otani Hakata provides elegant accommodation with 6 restaurants and a Japanese tea room. Lively Tenjin area is just a 3-minute subway ride away. Free Wi-Fi is provided in the rooms and at the lobby. Each spacious room is fitted with facilities like flat-screen TV and fridge. The en suite bathroom includes a hairdryer, a bath tub and free toiletries. Wi-Fi and wired internet are available free of charge. Guests at New Otani Hakata Hotel can receive relaxing massages at an extra cost, or rent bicycles to explore the city. Laundry services and concierge services are offered. Pay internet PCs are available in the lobby area. JR Hakata Shinkansen (bullet train) Station is a 5-minute drive away, while Fukuoka Airport can be reached within a 30-minute drive. Direct airport buses are available from a bus stop right next to the hotel. Canal City shopping mall is a 5-minute drive from the property. Senbazuru restaurant serves seasonal delicate Japanese dishes, and Taikan-en offers lavish Chinese cuisine. Delicious cocktails are on offer at The Castillian Room bar.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

American

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 single bed
1 single bed
2 single beds
2 single beds
4 futon beds
1 extra-large double bed
1 double bed
4 single beds
1 extra-large double bed
2 single beds
2 single beds
and
1 sofa bed
2 single beds
1 large double bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Clemence
    Japan Japan
    Excellent service at arrival and check out. The hotel is really convenient and it is easy to catch a taxi to the airport or elsewhere.
  • Shaun
    United Kingdom United Kingdom
    This is quite possibly the most pleasant and friendly hotel I have ever stayed in. The staff were excellent and couldn’t do enough to make our stay amazing. I would rate this hotel 11/10 if I could. Thank you for such a lovely experience.
  • Rayoul
    Australia Australia
    5 star speaks for itself! Very spacious room and clean. Very convenient location also right in the city centre.
  • Debbie
    Switzerland Switzerland
    The location is really great, a few steps away from the subway, very convenient. It is clean and the personnel ist really friendly.
  • Debbie
    Switzerland Switzerland
    Pleasant surprise, much much better than I expected. Nice Foyer, good location, very polite emloyees. A big supermarket is just right across the street. Many eateries are around the corner. For breakfast you can choose between Western or...
  • Seraphine
    Italy Italy
    Room is ok size. It’s 10 minutes away by wall to the centre. Buffet dinner is lovely though we didn’t get a chance to try the restaurant on 14th floor, as it was New Year Eve.
  • Yue
    Australia Australia
    I always like New Otani hotels in Japan, but this was my first time staying with New Otani in Fukuoka, and not surprisingly it was a very good experience as expected
  • Kyuchul
    South Korea South Korea
    The Japanese breakfast was perfect with kindness of service woman.
  • The
    Singapore Singapore
    Breakfast was good, but would be better if it has a larger spread. We tried both Japanese and International buffet. Japanese breakfast was good. The location of the hotel is great, next to the Watanabe-dori subway station.
  • Gerardus
    Netherlands Netherlands
    Very good breakfest. One of the best we had in 30 days.

Hotel surroundings

Restaurants

4 restaurants on site
  • SENBAZURU
    • Cuisine
      Japanese
    • Ambiance
      Traditional
  • GREEN HOUSE
    • Cuisine
      International • European
    • Ambiance
      Family friendly
  • CASTILLIAN ROOM
    • Cuisine
      European
    • Ambiance
      Traditional
  • TAIKANEN
    • Cuisine
      Chinese

House rules

Hotel New Otani Hakata takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The full amount of the reservation must be paid at check-in if guests made the booking on the arrival date.

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel New Otani Hakata in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.