- Mountain view
- Free WiFi
- Terrace
- Balcony
- Bath
- Air conditioning
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
Experience world-class service at Tensui Saryo
Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodation. The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients. Hakone Gora Park is 500 metres from Tensui Saryo, while Hakone Open-Air Museum is 900 metres away. The nearest airport is Tokyo Haneda International Airport, 74 km from the property.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Hot spring bath
- Free WiFi
- Tea/coffee maker in all rooms
- Bar
Property highlights
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Top location: Highly rated by recent guests (9.1)
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Open-air bath, Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Gideon
United Kingdom“The footbath bar was delightful, the staff were friendly. We had a private Onsen room which was so lovely to relax in. The vegetarian dinner and breakfast was also delicious.” - Karin
Switzerland“Just beautiful room with private stone tub, good onsen and amazing Japanese breakfast, close to Gora station” - Haeun United Kingdom“We loved how spacious the room was, the stone tub with the perfect water temperature, and how we were able to wear the yukata- the most authentic experience!”
- Anastasiya United Kingdom“I was staying in the room with open-air tub and foot bath. The hotel is close to the station. The room is huge! The bed is comfortable. Shower has good water preasure. All toiletaries are provided (great quality products). Mini bar has water and...”
- Christopher United Kingdom“Great stay here in a traditional Japanese room with great facilities and Japanese breakfast.”
- Lorant United Kingdom“Location was great, close to Gora train and cable car station. Room was very nice (we had the traditional Japanese style room with own hot spring bath on balcony). The hot spring bath we probably would have enjoyed more if the weather had not been...”
- Clare United Kingdom“Excellent location very close to Gora station. The room was a good size, with its own entry area and hallway. The futons were not the most comfortable we've had, but were good enough. The balcony hot tub was lovely, and big enough for two people....”
- Raquel
Brazil“Perfect location, 2 min walk from Gora station. The hotel is beautiful inside, large rooms and the staff was very helpful. They offer a welcome drink and snacks. A public onsen is available, and you can book private baths and a bedrock sauna...” - Knut
Germany“Large room with private Onsen. Great service. Especially at the front desk we got a lot of support for all kind of questions while staying in Hakone. Khaijeaw did an outstanding job.” - Hristiyana United Kingdom“The room was fantastic, we loved the Japanese style and found the futon mattress to be very comfortable. We booked half board and the food was mind-blowing !!! But not if you're picky - it's a lot of seafood, unidentifiable items and products and...”
Host Information
Property information
Neighbourhood information
Languages spoken
English,JapaneseProperty surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be cancelled, and no refund will be given.
Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.
Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Tensui Saryo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 22:00:00 and 09:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
