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About this property
Comfortable Accommodations: BOK21 - Hotel en Cancun in Cancún offers family rooms with air-conditioning, private bathrooms, and garden or city views. Each room includes a work desk, sofa, and free WiFi.
Exceptional Facilities: Guests can relax on the terrace or balcony and enjoy free WiFi throughout the property. Additional amenities include a coffee machine, TV, and free toiletries.
Convenient Location: Located 9.9 mi from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (12-minute walk) and Cancun Bullfight Ring (less than 0.6 mi). Free on-site private parking is available.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
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Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
8.7
Facilities
8.1
Cleanliness
8.4
Comfort
8.5
Value for money
8.7
Location
8.6
Free Wifi
8.1
Guests who stayed here loved
Kamari
United States
“Very easy check in, great facilities and friendly front desk”
J
Jennifer
United States
“The person at the front desk stayed up late so that I could check in after midnight—I really appreciated it! They were very helpful. I only stayed for one night but the room was perfectly comfortable with great AC.”
F
Fernando
Nicaragua
“This hotel is very comfortable and well located. I loved it”
A
Abel
United States
“It’s always clean and friendly, EVERY TIME I’M HERE!!!”
Elena
United States
“I stayed here twice! Very good hotel, clean, really helpful staff! All what you need is near this place. Very good location. Appreciate for my nice vacation!”
Walp
United States
“Ross the manager here is the most amazing person I've ever met, She practically saved my life. She has become my guardian Angle”
Elena
United States
“Very good hotel, clean, convenient location, all staff are very friendly people, ready to help in any situation. There are good cafes, restaurants and supermarkets nearby, public transport to beach in every 5 minutes. I liked everything! I...”
D
Dwayne
Canada
“The staff were phenomenal. Had a night bus which arrived in Cancun at 6am and the desk attendant gave me an early check in. Highly recommended hotel.”
C
Cori111
Belgium
“Excelent comfortable bed, AC, spacious room, the sefond room with the sofa and armchair, quit on the backyard side, very good location for taking the Ado bus or walking to town, free bottle water and coffee”
Natividad
Mexico
“The hotel doesn't have breakfast for guests. So I can't give an opinion.th”
Hotel area info
House rules
BOK21 - Hotel en Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 3:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $55. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
A surcharge of MXN 200 per person, per day, applies for each additional guest you wish to add to your booking.
A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.
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