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About this property

Beachfront Location: Hotel Carolina Bacalar in Bacalar offers a private beach area and direct beachfront access. Guests can relax on the terrace or enjoy the year-round outdoor swimming pool with stunning lake views. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, balconies, and free WiFi. Additional amenities include a coffee machine, seating area, and free toiletries, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Services: The hotel offers private check-in and check-out, concierge service, and free on-site parking. Additional facilities include a kids' pool, family rooms, and bicycle parking. Nearby Attractions: Chetumal International Airport is 33 km away. Guests can enjoy water sports, explore the surrounding area, and take advantage of the convenient location.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Breakfast info

    • American

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Botte
    Netherlands Netherlands
    Room was really good with quiet airco. Our breakfast included eggs of our choice and that made for a very fine breakfast. Manager was very friendly and did his best to help us with our concerns. I enjoyed using the SUP stand up paddle boards which...
  • Amy
    United Kingdom United Kingdom
    We had a room on the first floor which was perfect. The access to the lake is great, they have everything you need (kayaks, vests, etc) provided for the guests for free. Rooms are well-maintained, clean, and the bed is so comfy. The lake is...
  • Yannick
    United Kingdom United Kingdom
    Lovely setting in a middle of a tropical garden and by the lake. Get up at dawn and go on the pier. Sit down and watch the sunrise. It s outstandly beautiful, calm and relaxing. Modern design bungalow with everything you need.
  • Piotr
    Poland Poland
    Very atmospheric hotel, comfortable rooms great location - on the lake shore, close to the city, and at the same time quiet and peaceful. Great food, nice service. I recommend!!!
  • Timothy
    Netherlands Netherlands
    The location and facilities are great and the staff is fantastic. They were incredibly friendly, helpfull, and super relaxed. Overall this stay far exceeded our expectations. The hotel is super cozy and looks beautifull!
  • Pippa
    United Kingdom United Kingdom
    Amazing spot right on the laguna. Beautiful rooms. Attentive staff. Canoes and kayaks free to use. Easy parking.
  • Tori
    United Kingdom United Kingdom
    Beautiful place and the fact the kayaks and paddle boards are included is amazing!
  • Holland
    Australia Australia
    Beautiful property, very peaceful and relaxing. Attentive staff. Lots of activities for guests
  • Samuel
    New Zealand New Zealand
    Great location on the lagoon. Comfortable clean room with your own balcony for relaxing in a hammock.
  • Daniel
    Canada Canada
    This is a small boutique Hotel that is perfectly placed on the Lagoon! What is awesome is that you may borrow kayaks & paddle boards and enjoy the beautiful lagoon! We enjoyed the views, the restaurants are decently priced, not cheap but not over...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Hotel Carolina Bacalar takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Carolina Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.