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About this property
Comfortable Accommodations: Casa Gem B&B in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a private entrance, balcony, and modern amenities. Relaxing Facilities: Guests can enjoy spa facilities, a sun terrace, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, ensuring connectivity. Dining Experience: A variety of breakfast options are provided, including continental, American, vegetarian, and gluten-free. Local specialities, warm dishes, and fresh fruits are served daily. Convenient Location: Located 31 km from Cozumel International Airport, the property is near attractions such as Playa del Carmen Maritime Terminal (3 km) and Xel Ha (44 km). Highly rated for its friendly host and excellent service.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Stefano
Italy“Serafin, the guy managing the place was very kind both before and during our stay. Good breakfast freshly made in the morning, A/C worked very well. Perfect location to move along the Riviera Maya with the car.” - Nicole
Switzerland“Superhosts. We felt really welcome in the B&B, and we even showed up a bit too early. The breakfast was really awesome, with wonderful juice, yoghurt, mexican and western food, at a time that worked for us. Plus they shared all their local tips,...” - Gorazd
Slovenia“Very friendly host, he was making our breakfast every day fresh.” - Rachael
United Kingdom“Friendly, helpful, accommodating, clean & comfortable” 
Tina
Australia“The room was clean and spacious. The house was peaceful. The host was really friendly, welcoming and willing to provide advice, always open for interesting conversations. We really recommend staying at this place.”- Emanuel
Portugal“Everything was beyond our expectations! The house is amazing… spacious, clean and very well located. The service is top, always ready to give a special tip or any support to guarantee our stay is even better. We recommend this house 100%!” - Camilla United Kingdom“We loved the fact they were so friendly and attentive. The little pool was great and we also loved the cat, Cherry.”
- Shuyuan
United States“Breakfast is great, room is clean, the host/staffs are very friendly” 
Wayne
Canada“Our hosts were amazing. Very hospitable and helpful. The pickup from the ADO bus terminal was really appreciated as well as dropping us off the next day so we could see more of the town and beachfront. The breakfast was just right and was a great...”- Xanne
Belgium“Convenient stop coming from the ferry at Playa Del Carmen, only 15min drive. The hostess was incredibly friendly and conversed fluently in English. Cute pool and very clean rooms. Enormous bed and good pillows. Hotel cat was very vocal and cuddly...”
Quality rating
Managed by General Manager
Company information
Property information
Neighbourhood information
Languages spoken
Greek,English,Spanish,French,AlbanianProperty surroundings
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that the property offers free transportation in a 4 km radius from the property. Please reserve with the property in advance.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Casa Gem B&B in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Quiet hours are between 22:00:00 and 07:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
