About this property

Comfortable Accommodations: Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the year-round outdoor swimming pool, and unwind in the hot tub. The property features a garden, outdoor seating area, and an inner courtyard. Delicious Breakfast: A complimentary American breakfast with warm dishes, juice, pancakes, cheese, and fruits is served daily. Special diet menus and express check-in and check-out services enhance the stay. Prime Location: Located 22 km from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.8

    • Breakfast info

    • American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Danny
    Netherlands Netherlands
    Nice location near the old center of Queretaro. Very friendly staff who checked us in and made us a nice breakfast in the morning. The room is very nice, modern and clean.
  • Jo
    Ireland Ireland
    Fabulous setting, right in the middle of the Historic centre. Quiet rooms set around a lovely plant-filled courtyard. Huge, comfortable beds, good shower with nice complimentary toiletries. Nespresso machine in room. Lovely staff who provided a...
  • Gareth
    United Kingdom United Kingdom
    Very comfortable, stylish, well equipped room hot class wifi. Very pleasant outdoor courtyard for shady breakfast. Shady in late afternoon for reading, relaxing and very pleasant for evening apéro whilst star watching. Breakfast is prepared to...
  • Maxine
    Canada Canada
    Casa Once is such a charming and pretty hotel. My room was beautiful, clean and comfortable. The bathroom amenities and shower were excellent. And my breakfast was delicious. Eduardo, the manager, was excellent to communicate with and the onsite...
  • Darío
    Mexico Mexico
    This is an amazing, well-thought, comfortable and romantic boutique hotel that will be the delight of couples everywhere. It’s a bit pricey, especially if you reserve the king suite, but it’s worth every penny! The accommodation is great, the...
  • Laura
    Mexico Mexico
    Excellent customer service, the staff was great! Everything about our stay was great! I’m coming back!
  • David
    United States United States
    Wonderful luxurious space. The breakfast was excellent, a tranquil getaway in the midst of Queretaro's historic center. Easy walk to a plaza filled with restaurants.
  • Rob
    United States United States
    Excellent breakfast, made to order, Location was very close to the centro and other attractions.
  • Susanna
    Germany Germany
    The hotel is ideally located; the staff super nice and friendly. The breakfast is great. The hotel is a little gem!
  • Lud
    France France
    We loved everything. The bed, the sheets, the staff, the location, it was perfect. Would come back here anytime

Hotel surroundings

House rules

Hotel Casa Once takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 3 years are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.