About this property

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Breakfast Info

    • American

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    Guatemala Guatemala
    I need to tell them that i left my glasses in my room, room 17 please keep them for me and ill be back in 3 months. Have back up pair at home. Thanks. JOHN SPEARS.
  • Ingrid
    United States United States
    Location location location It was super super clean Very modern but yet traditional touches The shower pressure was excellent Ac unit kept room in excellent condition The courtesy call was very courteous
  • Adalgisa
    Guatemala Guatemala
    it’s a very big and nice property in down town; clise to everything
  • Jordan
    Italy Italy
    good beds, big room, nice staff, good restaurant even if a bit expensive
  • Shane
    Canada Canada
    restaurant was excellent, staff were very pleasant
  • Jeremy
    United Kingdom United Kingdom
    Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!
  • Inparadise_lost
    Canada Canada
    One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy...
  • Orellana
    Mexico Mexico
    Tiene excelente ubicación, muy bonito lugar recamaras amplias, almohadas comodas al igual el colchon muy comodo televisión con variedad de canales e internet
  • Morales
    Guatemala Guatemala
    Todo normal buenas instalaciones excelente personal. La ubicación está super bien.
  • Abigail
    Mexico Mexico
    Todo, las camas están bien cómodas y el cuarto adecuado para las personas que íbamos

Hotel area info

Restaurants

1 Restaurant On Site
  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Hotel Fenix takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 650 is required on arrival. That's about $35. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MXN 105.93 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.