About this property

Comfortable Accommodations: Gardenia Collective in Tulum offers family rooms with private bathrooms, balconies, and modern amenities. Each room includes a refrigerator, TV, and free WiFi. Dining and Leisure: The hotel features a restaurant serving Mexican cuisine with vegetarian, vegan, and gluten-free options. Guests can relax on the sun terrace or enjoy the rooftop pool. Additional facilities include a bar, fitness room, and yoga classes. Convenient Location: Located 39 km from Tulum International Airport, the hotel is a 16-minute walk from Tulum Bus Station. Nearby attractions include Tulum Archeological Site (3.1 km) and Parque Nacional Tulum (3.7 km). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, American

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 large double beds
Bedroom
2 double beds
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
1 large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Filippo
    Luxembourg Luxembourg
    The host was extremely kind and attentive. He paid attention to everything we needed and he was always available to respond right away when we needed something. The place is clean, spacious and we didn’t have any trouble finding it or checking...
  • Davide
    Italy Italy
    Amazing hotel, great location and friendly staff. The room was good size with an enormous bed, the shower was big.
  • Joseph
    Mexico Mexico
    So I was hanging at the lounge area but I do not drink. The bartender made me an all natural ginger/maracuya drink, super delish.
  • Benjamin
    Mexico Mexico
    The staff where exceptionaly helpful and the location can't be beaten. A very short walk to Chedraui supermarket and situated on the beach road (10 mins). The place has some fun events (cinema, BBQ and jazz nights. The bar has exceptional...
  • Arturo
    Mexico Mexico
    El anfitrion muy buena onda, instrucciones clara para acceder al alojamiento, cercania de varios puntos de interes.
  • Adriana
    Colombia Colombia
    Excelente atención, cerca a supermercados y centros comerciales, seguro y tranquilo.
  • Thomas
    United States United States
    Super comfortable bed, powerful AC, caring management. Originally booked because I was road tripping México and wasn’t sure if I’d even make it to Tulum, so picked the best low price option just incase. What a great surprise, they have a little...
  • Sarah
    France France
    Excellent logement situé très proche du centre-ville, des supermarchés mais aussi des collectivos. Le personnel est adorable et prend le temps de répondre à toutes nos questions. Je recommande
  • Ashley
    Canada Canada
    I liked the location and the service. Also I really loved the eclectic style and lastly the lovely rooftop patio under the stars.
  • Ludovic
    France France
    La décoration de l'hôtel, la gentillesse de tout le personnel , sa disponibilité et les bons conseils. Le petit déjeuner et les cocktails étaient excellents. Un tres bon rapport qualité prix. On recommande

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Modern
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Gardenia Collective takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gardenia Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.