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About this property

Comfortable Accommodations: Pachamaya Holistic Wellness & Spa in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a spa, sun terrace, and lush garden. The hotel features a year-round outdoor swimming pool, fitness room, and yoga classes. Additional amenities include a solarium, sauna, and hot tub. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is available as American or à la carte. Brunch is served on weekends. Prime Location: Located 18 km from Cancún International Airport, the hotel is near attractions such as Cancun Bus Station (4-minute walk) and Parque las Palapas (less than 1 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • American

    • Free private parking available at the hotel


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Availability

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Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
and
1 bunk bed
1 bunk bed
and
1 large double bed
2 bunk beds
and
1 large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
8 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Clair
    Hong Kong Hong Kong
    comfortable stay, location is close to Cancun ADO bus station, staffs are friendly and helpful. Cleanliness is very good as well. If stay two more nights, surprised to have a complimentary yoga lesson.
  • Sarah
    United Kingdom United Kingdom
    The hotel, it’s gardens and pool were wonderful and relaxing. Our welcome was very warm and our hosts very helpful. The location was great being 5mins walk from the ADO bus station and a 10min walk from one of Cancun’s main squares. Our family...
  • Neala
    Australia Australia
    Beautiful property, great amenities and a wonderful laid back vibe with very friendly and helpful staff. Not too far from the main strip, but far enough away to have a peaceful stay
  • Maciej
    Poland Poland
    Full of amenities (available swimming pool, wellness and SPA classes, comfortable air-conditioned room, nice and helpful staff.
  • Gabriella
    United States United States
    Personel was super friendly. Fernanda guide us to the room, she explained how the key works and give us a tour through the hotel. Lots of facilities there. The atmosphere was very calm and relaxing. Rooms are spacious. Location is nearby nice bars...
  • Yasmine
    France France
    The hotel is safe and clean. The room was very huge, I liked the big bed and the nice view from my window. The pool was quiet just as the hotel was, it’s amazing for chilling and resting your mind after a stressful period. The staf is very nice...
  • Megan
    United Kingdom United Kingdom
    Beautiful room! Lovely staff, felt like a haven in cancun. Perfect last night of the holiday!
  • Andrew
    United Kingdom United Kingdom
    We stayed here at the end of our 2 week trip for just one night but it was an extremely good option for us before catching our flight the next morning. The room had everything we needed and the staff were exceptionally friendly - even letting us...
  • Floriane
    France France
    The staff was very welcoming. I appreciate the yoga classes and the swimming pool. Also, it was quiet and chill, perfect to relax. I like the restaurant also next door.
  • Goran
    Hungary Hungary
    Great vibe, pool, staff was great, delicious and healthy food, facilities and second room I booked was great as it had bathroom door :)

Hotel surroundings

Restaurants

1 restaurant on site
  • CHAMANA
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Pachamaya Holistic Wellness & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about US$27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform Pachamaya Holistic Wellness & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.