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About this property

Comfortable Accommodations: Hotel Palacio Maya in Mérida offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests enjoy a fitness centre, sun terrace, and a year-round outdoor swimming pool. The hotel features a garden, restaurant, bar, and free WiFi throughout. Additional services include a 24-hour front desk, concierge, and tour desk. Dining Experience: The family-friendly restaurant serves continental, American, and buffet breakfasts with local specialities, fresh pastries, cheese, and fruits. Lunch and dinner are available in a welcoming ambience. Prime Location: Located 6 km from Manuel Crescencio Rejón International Airport, the hotel is near attractions such as Merida Cathedral and Main Square, both 2 km away. Free on-site private parking is provided.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Mérida, this hotel has an excellent location score of 8.7

    • Breakfast info

    • Continental, American, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
2 double beds
2 double beds
Bedroom 1
1 double bed
Bedroom 2
2 double beds
1 double bed
1 double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Pedro
    Spain Spain
    The garden is a jewel. It is very pleasant and well maintained. It made my days feel better. The rooms are big and beds are comfortable.
  • Efraim
    Canada Canada
    We liked the location, the garden, the pool, the cleanliness, the staff.
  • Patricia
    United Kingdom United Kingdom
    Very friendly and helpful staff. Beautiful well maintained garden. Pool is more of a paddle pool but very nice. Great breakfast buffet, comfy beds. Friendly peacock and hen 🤭 Very clean
  • Hannah
    United States United States
    lovely room, great staff, beautiful garden and pool
  • Monica
    Switzerland Switzerland
    Good location. Please write name of dishes at breakfast buffet. Nothing much for vegetarians. Hotel has seen better days. Best is the peacock.
  • Willemina
    Portugal Portugal
    Easy parking and centre on walking distance. Everything you need for a pleasant stay in Mérida.
  • Robert
    Poland Poland
    Everything 😀. The room was very spacious. Everything was clean. The personnel were polite and helpful. It was a great stay. Thank you.
  • Samantha
    Belize Belize
    The buffet breakfast was excellent. Rooms were clean. Very attentive and friendly staff. The fact that the staff talked english made our stay easier. 24 hr service was on point. A taxi was arranged for us at 11 pm for us to catch our mid-night...
  • Nóra
    Hungary Hungary
    Big clean room, very well equipped, with a super comfortable bed. The garden with the peacocks was very charming. Parking is very comfortable, the location is also good: quiet place but still easy to reach the main attractions on foot. Overall...
  • Paul
    Canada Canada
    The breakfast was excellent with many options. The room was very nice with a great balcony to relax at the end of the day. The peacocks in the yard were beautiful and entertaining. The pool was a little cool but swimmable. The hotel was a good...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Hotel Palacio Maya takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Palacio Maya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.