- Swimming pool
- Free WiFi
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
You might be eligible for a Genius discount at Hotel Plaza Kokai Cancún. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer. All of the guest rooms are comfortably furnished and well presented and offer the business or leisure traveler all the facilities one may need. With downtown Cancun on your doorstep, the shopping centers and delights of the city are all easy accessible.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Bar
- Terrace
- Daily housekeeping
Sign in, save money
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Nicola
New Zealand“Great location, close to ADO and big supermarket. Comfy beds, good air con and powerful shower.” - Reeta
Finland“Basic clean hotel. We stayed just for one night, good location for the ADO bus station.” - Györgyi
Hungary“Easy to reach, clean, good breakfast in the restaurant. Good value for money.” - Zeljana
Mexico“Stuff were helpful. On one occasion there were people next to me very loud. I went downstairs and talked to reception. They have instantly called them. Loud people stoped!” 
Hemant
India“Its close to the centre and there are a lot of things to do near by, also close to the ADO bus station. The hotel was clean and spacious.”- David
Australia“great location. near bus terminal and supermarket.” 
Alessandra
United Kingdom“The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise...”
Marcos
Ireland“Central location, next to the bus station. Good restaurants nearby. AC available and needed.”- Dmytro
Canada“really liked the staff. In particular, employee Alan. He speaks good English and helped resolve all issues.” - Jakob
Denmark“This was my first night in Mexico and first, I found the hotel a bit boring, but after having tried many other hotels in Mexico, I appreciate that things just worked here! It was quiet, had a good bed, and the shower was working fine.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
