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About this property

Comfortable Accommodations: Hotel Mariachi by Kavia 5th Av in Playa del Carmen offers spacious rooms with air-conditioning, private bathrooms, showers, TVs, and wardrobes. Guests enjoy free WiFi, ensuring connectivity throughout their stay. Outstanding Facilities: The hotel features a lush garden, terrace, and a year-round outdoor swimming pool. Additional amenities include a paid shuttle service, 24-hour front desk, housekeeping, full-day security, tour desk, and luggage storage. Dining Experience: A variety of breakfast options are available, including American and à la carte. Guests can savour warm dishes and fresh fruits each morning, providing a perfect start to the day. Prime Location: Located 35 km from Cozumel International Airport, the hotel is a short walk from Playa del Carmen Beach and close to attractions such as the Church of Guadalupe (3 km) and Xel Ha (48 km). Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

    • Breakfast info

    • American


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Availability

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Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Ralph
    Switzerland Switzerland
    Room was good. Everything worked well. The AC had a little issue but got fixed in no time. Friendly and helpful staff 👍 Location is perfect. Close to literally everything to walk.
  • Pádraig
    Ireland Ireland
    Great location Big clean room Comfortable beds with good AC Pool option was nice Good price
  • Nan
    Belize Belize
    My main complaint was trying to locate this hotel. The address was not specific enough, only stating it was on 5th Ave, not showing the cross street, which was Calle 16, a very long walk from bus station.
  • Sophia
    Netherlands Netherlands
    It had a balcony to the Quinta Avenida but it wasn't close to all the noisy clubs. It's also a quick walk to the ADO bus station and beaches.
  • Jean-felix
    Canada Canada
    Location, huge shower, balcony, monsteras climbing the big tree in front of the hotel.
  • Jean-felix
    Canada Canada
    Huge balcony overlooking a nice street, tree, climbing monstera plants. Huge room. Vast shower. Fridge in the room. Excellent café accross the street.
  • Saskia
    Netherlands Netherlands
    good value for money. Location is incredible and the place is clean
  • Luis
    Sweden Sweden
    the staff is very friendly and the location is great!
  • Terry
    South Africa South Africa
    very central, everything within walking distance. spacious and the balcony was a winner.
  • Jonathan
    Mexico Mexico
    Excellent location at the heart of playa del carmen. I was worried that we could rest because of the noise of 5th avenue, but I was wrong this is a gem hotel 2 blocks from the beach and within walking distance of 5th avenue and all its restaurants...

Hotel surroundings

House rules

Hotel Mariachi by Kavia 5th Av takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.

The rooms are not soundproof.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Please inform Hotel Mariachi by Kavia 5th Av in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.