Hotel Pocna Tulum

–Excellent location – show map
+88 photos
Scored 8.7
Rated excellent

Excellent location!

9.1

About this property

Beachfront Location: Hotel Pocna Tulum in Tulum offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access, ideal for relaxation and leisure. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and free WiFi. Additional amenities include balconies, terraces, and parquet floors, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Japanese and Mexican cuisines with vegetarian and vegan options. Guests can enjoy brunch, lunch, and dinner in a traditional, modern, or romantic ambiance. Leisure Facilities: The hotel features a spa, terrace, and rooftop pool. Guests can also enjoy beauty services, wellness packages, and a tour desk for exploring the area.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Beachfront
  • Free Wifi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa
  • Non-smoking rooms
  • Room service
  • Private beach area

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

Free private parking

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 king bed
or
1 twin bed
and
1 queen bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 queen bed
1 queen bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Guests who stayed here loved

Ross
United States United States
“Everything at Pocna exceeded expectations. The property was spectacular and the staff were incredible. We were thoroughly impressed and look forward to returning. Highly recommend staying at Hotel Pocna.”
Gilmore
United States United States
“The staff was super friendly, the facilities were clean and comfortable and the location 11/10.”
Beth
United States United States
“Loved the location. The beach access was great! The guys that worked the restaurant and bar were attentive, funny and very friendly. Juan and his partner were exceptional!!”
Dmytro
Ukraine Ukraine
“Location, amazing room and view. One of the best beaches in Tulum.”
Miroslava
Czech Republic Czech Republic
“Fantastic place ozve the edge of the jungle but worth the beach front. We saw many animals martial to this environment. Service was fantastic. Two great restaurants, Japanese and Mexican. Easy to get too close by resists and restaurants. Mayas...”
Fares
Israel Israel
“The beach very beautiful I liked so much, location hotel in zone hotel good location, the staff very friendly and helpful. Small hotel and everything is near the breakfast restaurant and beach.”
Howard
United States United States
“Location, peaceful private getaway. Beach was clean.”
John
Canada Canada
“Excellent food and service and on the beach location.”
Son
Vietnam Vietnam
“It's literally right at the Playa Las Palmas beach. Ideal for those who want to take a dip all day or bathe on the white sanded beach. You can take a 3 minute walk to the nearest electric shuttle station (free of charge) and go to any other beach...”
Yanine
Mexico Mexico
“Everything! The facilities, the attention and warm hospitality from every member of the staff, the beach club and the location (within the nature reserve Parque del Jaguar) that make us feel safe.”

Hotel area info

Restaurants

2 Restaurants On Site
Ramon
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan
Kogure
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

House rules

Hotel Pocna Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
$30 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note:

Park entrance fee (government rate):

Foreign visitors: MXN $415.37 per person

Mexican nationals: MXN $255.00 per person

Free: Children under 12, seniors over 60, people with disabilities, and Tulum residents (with ID).

Wristband system:

Brown wristband – Daily access: MXN $120.74 per person/day

White wristband – Included with admission, valid for the entire stay

Environmental tax (at check-in):

1 person: MXN $33.00/night

2 people: MXN $55.00/night

3 people: MXN $71.00/night

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Pocna Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.