About this property

Comfortable Accommodation: Hotel Y Suites Axolotl in Matamoros offers apartment-style accommodation with private bathrooms, fully equipped kitchens, and balconies or patios. Each unit features a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests can enjoy a serene garden, private check-in and check-out services, a 24-hour front desk, concierge, and tour desk. Additional amenities include family rooms, full-day security, and a dining area. Convenient Location: Located 111 km from Hermanos Serdán International Airport, the property provides easy access to local attractions. Reception staff speak English and Spanish.

Distance in property description is calculated using © OpenStreetMap


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
2 double beds
Bedroom 2
1 single bed
and
1 double bed
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Magdaleno
    Mexico Mexico
    El espacio de la suite, cerca del centro y cómodo.
  • Fer
    Mexico Mexico
    Me gustaron las habitaciones el decorado y la atención del personal.
  • Israel
    Mexico Mexico
    excelente atencion del personal, instalaciones limpias y comodas
  • Ximena
    Mexico Mexico
    Las instalaciones del hotel son bonitas, comodas y acogedoras, todo limpio y el personal muy amable, siempre atentos a nuestras peticiones.
  • Guzman
    Mexico Mexico
    La habitación estába amplia, bonita y limpia, las camas muy cómodas, sentí q dormí en mi casa, la parte del hotel donde nos quedamos estaba muy bonito, el personal muy amable, esta cerca del centro, nos fuimos caminando y llegamos en 10 minutos o...
  • Jane
    Mexico Mexico
    Bien, las personas que atienden super bien. Solo por la mañana hay algo de ruido.
  • Alondra
    Mexico Mexico
    El lugar es muy espacioso, con bonita iluminación natural y vista.
  • Peralta
    Mexico Mexico
    A pesar de parecer más un edificio de departamentos, que hotel, estoy satisfecho con el trato y recibimiento por parte dea administración, altamente profesional y muy empáticos, solucionan imperfectos o situaciones ajenas a ellos (el internet por...
  • Adolfo
    Mexico Mexico
    Me gustó la cama y las cobijas, la atención, muy bien
  • Torres
    Mexico Mexico
    La ubicación es perfecta, un lugar muy cómodo y bonito

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

House rules

Hotel Y Suites Axolotl takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 10:00 and 09:00.
Pets
Free!Pets are allowed on request. No extra charges.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Y Suites Axolotl in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 10:00:00 and 09:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.