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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at The Royal Sands Resort & Spa

The Royal Sands & Spa hotel, in central Cancun, is next to Kukulcan Plaza Shopping Centre. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment programme is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
2 sofa beds
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
2 sofa beds
2 double beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
2 sofa beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
2 sofa beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Martin
    Ireland Ireland
    The staff were very friendly and accommodating. The room was cleaned to a high standard and our requests were met with no issues.
  • Brent
    United States United States
    Service is great, the weather beautiful and food was decent
  • Camilla
    Ireland Ireland
    Nice hotel in a good position in the zona hotelera
  • Maxime
    Luxembourg Luxembourg
    Excellent resort, clean and confortable rooms, good choice of restaurants, very well maintained. Beautiful sea and pool views from the room.
  • Jack
    Australia Australia
    This place is beautiful, it is in such a great location. Plenty of families there. The food options are insane. Definitely want to come back
  • Adrian
    Romania Romania
    I think the hotel has one of the cleanest and nicest beach area out of all other hotels in Cancun. The rooms are ok, a tad dated. The food was diverse and good for an all inclusive resort. It's also only a 20 mins car ride from the airport.
  • Evelyn
    Australia Australia
    The wait staff & beach staff were amazing, in particular Angel & Damien The food was wonderful in the buffet
  • Hernandez
    Mexico Mexico
    Huge lap pool we loved it!! Food great taste flavor and smell good
  • Rehina
    Canada Canada
    Huge area with a lot of entertainment. Good restaurants and friendly hotel staff. I liked the beach of the hotel, you can also spend time by the pool or jacuzzi.
  • Robert
    United Kingdom United Kingdom
    This was the main problem with this hotel. Long wait to get a table and even longer to get a cooked egg. And why no bacon?

Property surroundings

Restaurants

5 restaurants on site
  • La Veranda
    • Cuisine
      Seafood • Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Hacienda Sisal
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
  • Char Hut
    • Cuisine
      American
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly • Modern
  • Club Bistro
    • Cuisine
      Mediterranean
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Sidelines Sports Bar
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

House rules

The Royal Sands Resort & Spa takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.