You might be eligible for a Genius discount at Valhalla Residences by Biwa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodations: Valhalla Residences by Biwa in Tulum offers comfortable rooms with private bathrooms, air-conditioning, and modern amenities. Each room features a private balcony or terrace, providing stunning garden or pool views. Outstanding Facilities: Guests can relax on the sun terrace or in the lush garden, enjoy the year-round outdoor swimming pool, and stay connected with free WiFi. Additional facilities include a hot tub, lounge, and outdoor seating area. Convenient Location: Located 38 km from Tulum International Airport, the hotel is close to attractions such as Tulum Archeological Site (6 km) and Parque Nacional Tulum (7 km). Free on-site private parking is available for guests.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jessie
    New Zealand New Zealand
    Quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff.
  • Roberta
    United Kingdom United Kingdom
    The place is very clean and the area it's very quiet. You can be in Tulum without the traffic and the noise. The rooms are big, comfy beds and mosquito nets everywhere.
  • Pbpl
    Poland Poland
    Overall - fantastic location to stay in Tulum. Location - exactly what we looked for - outside of the city center and touristy areas. Safe, closed neighborhood, new building with very clean, and quite large swimming pool in the courtyard. Very...
  • Gégény
    Hungary Hungary
    Everything was really perfect, i would go back if i had opportunity.
  • Neza
    Slovenia Slovenia
    The appartment was great, very spaceous, with big windows in bedrooms. Comftortable beds, clean bathroom and nice pool. And very kind host. Everything perfect! I sttongly recommend.
  • Eri
    Greece Greece
    Everything.Antoniela is the best. Thank you for everything.
  • Eileen
    United Kingdom United Kingdom
    Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.
  • Carina
    Germany Germany
    Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.
  • Alana
    New Zealand New Zealand
    Great facilities, safe area and the staff we lovely
  • Stefano
    United Kingdom United Kingdom
    New building, excellent accommodation, great pool, great amenities

Hotel surroundings

House rules

Valhalla Residences by Biwa takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.