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About this property
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, hairdryers, coffee machines, refrigerators, work desks, free toiletries, showers, TVs, electric kettles, and wardrobes. Additional amenities include bathrobes, baths, sofa beds, slippers, and sofas.
Exceptional Facilities: Guests enjoy a fitness centre, terrace, bar, and free WiFi. The hotel offers a lift, 24-hour front desk, and family rooms.
Prime Location: Located in Chicago city centre, the hotel is less than 1 km from Ohio Street Beach and a 5-minute walk to Water Tower Chicago. Nearby attractions include Shops at Northbridge (400 metres), 360 Chicago (7-minute walk), and Millennium Park (1.3 km).
Guest Services: The property provides a buffet breakfast with gluten-free options, ensuring a pleasant start to the day.
Families particularly like the location — they rated it 9.8 for a stay with kids.
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All available rooms
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Sustainability
This property has 1 third-party sustainability certification.
Ecostars
Guest reviews
Categories:
Staff
9.3
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
9.7
Free WiFi
8.4
Guests who stayed here loved
A
Astrid
Germany
“Super friendly staff, Great ambience. The breakfast superb.”
Jason
Ireland
“The staff are very friendly and the lobby was an area you could relax..”
Michal
Poland
“Exceptionally modern hotel for US standards, especially bathroom was not like late 80s. The best breakfast buffet I ever met in the US. Super friendly staff, literally everyone.”
A
Alexandros
United States
“Location is perfect, everything is near you. Like the Starbucks Reserve Roastery, the Riverwalk and all the well known shops on Michigan Ave. Property was clean and had really good breakfast and a rooftop-bar with an exquisite view especially at...”
Van
Netherlands
“Well located, many good spots at walkable distance and otherwise the bus or L is nearby as well. Breakfast buffet is 10/10!”
K
Krisztofer
Hungary
“As a European I was always a bit disappointed by the quality of the hotels in the US. Until I found RIU! Beautiful, European style hotel in the very center of Chicago! Rooms are beautiful and comfortable, staff is beyond amazing, breakfast is the...”
O
Owen
Australia
“A fantastic hotel, very grand with great staff. The facilities are amazing, great gym and the breakfast is superb. The rooftop bar is great with amazing views. The room is spacious and clean with a comfortable bed. In a great location. Would...”
Anda
Slovenia
“The location is unbeatable, as well as the breakfast and room comfort.”
C
Christine
United Kingdom
“Beautiful hotel,spotlessly clean, excellent breakfast and the staff were great”
Riu Plaza Chicago takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
0 - 1 year
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
Parties
Parties/events are not allowed
The fine print
Need-to-know information for guests at this property
The facility fee includes:
* High-speed Wi-Fi access in rooms and common areas of the hotel for up to 2 devices per person (max. 10 devices per occupancy)
* Two bottles of water as a welcome drink
* Coffee in the room
* Free document printing in the Front desk
* 24-hour free gym access
* Luggage storage on arrival and/or departure until 9:00 p.m.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Riu Plaza Chicago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from Mon 8 Dec 2025 until Tue 31 Mar 2026
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Germany
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United States
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Hungary
Australia
Slovenia
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