Get the celebrity treatment with world-class service at The Mercer

Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby boasts a large book and magazine library. Times Square is 4.8 km from The Mercer Hotel. The World Trade Center Memorial Site is just 2.7 km away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in New York, this hotel has an excellent location score of 9.9

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Eran
    Israel Israel
    Very expensive!!!! It was not worth it. The staff was incredible but it is not enough to justify such an expensive price
  • Ruby
    United States United States
    Attentiveness of all staff. Professional and friendly.
  • Prokopios
    Greece Greece
    Super location! Horrible coffee! Great bed, rest of furniture below par for the price. Super staff!
  • Jennifer
    Australia Australia
    Everything. The attention to detail was exceptional & the team displayed outstanding customer service. The best example of this was on arrival by taxi, my card was rejected for payment & I didn't have sufficient cash. Doorman Jacob suddenly...
  • Dimitrios
    Greece Greece
    The location, the sophistication and quality of both design & service
  • Marcelle
    United Kingdom United Kingdom
    Great location in the middle of Soho! Super cool vibes with a comfortable room and big bathroom.
  • Riccardo
    Italy Italy
    great position very professional and courteous staff cool vibe
  • Aoife
    Ireland Ireland
    The location is amazing. In Soho near lots of restaurants and shops, walking distance to lots of areas and sites of it interest. Several subway stations close by if you don’t want to walk or want to go further afield. The hotel is in a beautiful...
  • Michael
    United Kingdom United Kingdom
    Everything. We’ve been to NYC a few times before and always been slightly disappointed with hotels in general so opted for The Mercer - we weren’t disappointed - it was amazing. Great location, great decor, fabulous food, wonderful room, amazing...
  • Sandra
    United Kingdom United Kingdom
    super-friendly staff, chill, you feel like you’re at home. rooms have a bench and table which is super cool for hanging out.

Hotel surroundings

Restaurants

1 restaurant on site
  • Sartianos
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern

House rules

The Mercer takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
17+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Mercer in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.