You might be eligible for a Genius discount at Crystal Holiday Ha Long Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: Crystal Holiday Ha Long Hotel in Ha Long offers a 4-star experience with a rooftop swimming pool, terrace, restaurant, and free WiFi. Private check-in and check-out services ensure a seamless arrival and departure. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms with free toiletries, and sea views. Additional facilities include a fireplace, work desk, and executive lounge access. Free on-site private parking is available. Prime Location: Located a 5-minute walk from Bai Chay Beach, the hotel is 40 km from Cat Bi International Airport. Nearby attractions include Ha Long Queen Cable Car (2.3 km) and Sun World Ha Long Park (2.1 km).

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, American, Buffet

  • Free private parking available at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
2 large double beds
2 large double beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kai
    Australia Australia
    It really made the space feel like a private little resort tucked away in the city.
  • Harry
    Australia Australia
    I was impressed by how kind the security guard was — he personally helped me find a taxi right outside the hotel.
  • Sophia
    United Kingdom United Kingdom
    I made the reservation online without any trouble, and the staff got back to me almost immediately.
  • Owen
    Australia Australia
    I was pleasantly surprised by how quiet the room was, even though we were staying close to downtown.
  • Oscar
    Australia Australia
    I’m truly thankful to the entire team for the fantastic experience I had in Ha Long!
  • Sophie
    Australia Australia
    I accidentally left my belongings at checkout, but they were very helpful in mailing them to my address.
  • Finlay
    United Kingdom United Kingdom
    The team is able to converse in English, which is helpful for international customers.
  • Lucinda
    Australia Australia
    The hotel offers family rooms featuring two queen-sized beds.
  • Stephanie
    Australia Australia
    I was impressed that the staff remembered my name and usual requests.
  • Daniel
    Australia Australia
    I enjoyed a feeling of safety and relaxation the whole time I was here.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Crystal Holiday Ha Long Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 01:00 to 23:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.