1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Albuquerque, New Mexico
Positive section of review
Lady at desk was amazing. She pick-up us twice from car rental center and to the airport early morning. Absolutely nice and professional! We use to stay at this hotel often and everything is always good but this time I have to give not very much stars because the room was dirty and the bed was full of other people air and pubic air, that is not nice at all.
Negative section of review
Bed was dirty. It's always clean at this location but this time it was dirty and had to remove all the air and pubic air from the bed with toilet paper before put our bodies over it.
Orlando, Florida
Positive section of review
We asked for a floor 3 room on the lobby level and did receive this which was excellent. We had breakfast in the hotel once and it was really good with plenty of choices. Room was clean and was serviced each day.
Meadview, Arizona
Positive section of review
Beautiful setting with the bonus of cowboy Dave singing and reciting cowboy poetry. Cabins were nice and the food was lovely. Beautiful skies at night. Most of the staff were lovely apart from check in.
Negative section of review
Check in was awful. We were made to feel in the way, no information given about facilities, we didn’t know about complimentary water and coffee. The bed spreads and matching pillow cases didn’t look clean and on the morning we were leaving we came back after breakfast and the bed had been stripped and sheets removed but the pillows and bed spread were still there making me wonder if they were cleaned after every stay. It was a lovely place so I don’t want to put people off but we would have given top marks otherwise. There is no Wi-Fi in any areas which wasn’t a problem except when we needed to check something online.
Holbrook, Arizona
Positive section of review
A proper Route 66 experience. It was apparent that the owners were working hard to improve the facilities. The location was great. With the Butterfield Steak House up the road. Independently run.
Negative section of review
Nothing it all worked.
Moab, Utah
Positive section of review
Beautiful hotel and the staff really spoiled us on our honeymoon!! We arrived to an amazing room with chocolates, wine and a card. This was really thoughtful and made our stay even more special.
Negative section of review
Nothing it was perfect!
West Yellowstone, Montana
Positive section of review
Big size room. Location - just outside the western entrance to Yellowstone. David the gentleman at the front desk was great. Personable and gave us some great tips on where to eat.
Negative section of review
The walls are paper thin and no view. Bring your earplugs. I could hear a baby crying and people walking in their room above
New York, New York State
Positive section of review
The Mercer it’s still a great hotel to stay !
Boston, Massachusetts
Positive section of review
V good location All mod cons Clean Quiet
Negative section of review
Rather cramped Narrow staircase Longer flex on coffee percolator would help
San Francisco, California
Positive section of review
Great location. Friendly staff.
Negative section of review
Elevators from 1950. Being renovated. Extremely long waiting hours. Expensive hotel parking.
Las Vegas, Nevada
Positive section of review
Quiet and friendly
Negative section of review
Lack of food and diverse breakfast