1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Biloxi, Mississippi
Positive section of review
I booked the room for nonsmoking handicap while I was in Biloxi at family’s house but when I got there she said oh we don’t have that room anymore we only have a smoking one I had to go a town over and book a hotel there and it was also a bunch of hidden fees and was like 30 bucks more! I went a town over and got exactly what I wanted for cheaper and much nicer but it was a town over so that was an inconvenience but worked out ok
Negative section of review
Held the room I ordered and I waited til check in time to show up to find out I didn’t have a room
Key West, Florida
Positive section of review
I booked room #2A and they gave me another room without extra charge. When my husband and I arrived, we were not delighted with the position of the room. Since it is not the season, we got a room that suits us without extra charge. We are very satisfied with the accommodation and the facility is really for vacation. Thank you Alexander Palm staff.
Seal Beach, California
Positive section of review
The staff were friendly helpful and knowledgeable The room was clean and tidy, bathroom had a jacuzzi which actually worked, , it is a 3 min walk to the restaurants and bars, about 5 mins to a lovely sandy beach, parking is included in the price ( free ) would stay again as a nice safe place
Negative section of review
The bathroom door slides, which was a little noisy when opened and closed, breakfast is basic but plentiful The pool is cold
Sunnyvale, California
Positive section of review
Very nice room, kitchen, easy to park, top location, top price-quality balance
Negative section of review
Nothing actually. Wish I booked a longer stay.
Lewiston, New York State
Positive section of review
Good location. Local restaurants very close - walking distance.
Negative section of review
A very old hotel with smelly carpets and AC. Impossible to open windows. Scary black design. Definitely needs refurbishment. We did not feel well.
Brooklyn Manor, New York State
Positive section of review
Well packed with amenities and comfortable
Orlando, Florida
Positive section of review
Location to Disney Springs is great
Negative section of review
Our room smelt damp, there was a huge gap under the door where bugs would crawl in. Our light in the bathroom was flickering on and off. Definitely a breeding ground for mould. The lifts were extremely shaky. We ended up leaving immediately and booking another hotel in the area.
Sunnyvale, California
Positive section of review
Size of room was okay
Negative section of review
Very low quality of young staff, terrible 'view'
Galveston, Texas
Positive section of review
Location was good.
Negative section of review
Staff are crappy, make you pay $25 extra for the facilities which is an absolute joke considering the room costs $385 but I still have to pay $25 to use the pool, gym, beach club and any other facilities. No breakfast was included and the check in is 4:00pm and check out was 11:00 am. So you don’t get much time to actually be in the hotel if staying for 1 night!!! Overall it was pretty rubbish and I will definitely not be returning.
Miami Beach, Florida
Positive section of review
everything
Negative section of review
nothing