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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Great location, so central and in a really vibrant part of town with loads to do. We especially liked the nearby Tenement Museum. The hotel itself felt very safe, clean, and quiet, a little haven to return to each day. The rooftop bar was great, amazing views. Would definitely stay again and recommend to others. The bed was also especially comfy, high quality linen, great pillows, and plenty big enough to share with my sister.
Negative section of review
The only things that could be improved would be a vegan option at breakfast, the only thing I could eat was the bananas, it would have been nice to have a pastry option. And the room was gorgeous and well designed despite being small, however, it could have more storage provision through hooks and shelves without taking up too much space or visual clutter. It was difficult to store all our clothes on the limited fold out storage unit.
Buena Park, California
Positive section of review
The room was comfortable and clean The bed was comfortable and we slept well. Coffee available in reception in the morning was nice There were plenty of free parking spaces available The night shift guy on reception was fantastic. We arrived in the middle of the night and were shattered. He was so patient and understanding and explained everything to us and got us checked in quickly.
Negative section of review
One lady on reception during the morning was very rude and unpleasant.
New York, New York State
Positive section of review
The location is great, very near the Subway 1, 2 and 3, so getting around the city was very convenient. It’s also very close to the Central Park. The room is nice and modern. The bakery in the lobby is tasty.
Negative section of review
We were on the 9th floor and often it would take a long time for hot water to come in the shower. Someone checked it out and it was better for a day but mostly at nights we has this issue.
New York, New York State
Positive section of review
We loved the whole atmosphere and interiors; the location is great - close walking distance yo midtown and still reasonably quite
New York, New York State
Positive section of review
Great bar in the lobby area that can also be used for co-working, amazing views from the rooftop bar
Negative section of review
The location is in a rather rough neighbourhood; the room was tiny with just a little sanitary cell; a couple of things were broken (sink, iPad to control the room)
New York, New York State
Positive section of review
Everything was perfect. Room, location, staff, amenities… just 11/10
Negative section of review
Nothing
Santa Cruz, California
Positive section of review
The very helpful man on reception who helped us park oir RV
Negative section of review
The breakfast seating and buffet was nt clean.
Weeki Wachee, Florida
Positive section of review
Great location next to Weeki Wachee
Negative section of review
Facilities were old like door and door lock, bathroom toilet and bathtub looks very old
Brooklyn, New York State
Positive section of review
Modern style, big room, great view
Negative section of review
We spent two nights there and couldn’t use the rooftop bar due to private events. That was a bit unfortunate.
New York, New York State
Positive section of review
The location
Negative section of review
Lack of storage space. Untidy, lots of clutter from other people found in the drawers. Not particularly clean. Outdoor space was a mess with rubbish everywhere, so unfortunately we did not use it but had potential to be a lovely area. Some of the cupboard space was already full with other belongings. Rubbish found in drawers.