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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Great location, so central and in a really vibrant part of town with loads to do. We especially liked the nearby Tenement Museum. The hotel itself felt very safe, clean, and quiet, a little haven to return to each day. The rooftop bar was great, amazing views. Would definitely stay again and recommend to others. The bed was also especially comfy, high quality linen, great pillows, and plenty big enough to share with my sister.
Negative section of review
The only things that could be improved would be a vegan option at breakfast, the only thing I could eat was the bananas, it would have been nice to have a pastry option. And the room was gorgeous and well designed despite being small, however, it could have more storage provision through hooks and shelves without taking up too much space or visual clutter. It was difficult to store all our clothes on the limited fold out storage unit.
New York, New York State
Positive section of review
The location is great, very near the Subway 1, 2 and 3, so getting around the city was very convenient. It’s also very close to the Central Park. The room is nice and modern. The bakery in the lobby is tasty.
Negative section of review
We were on the 9th floor and often it would take a long time for hot water to come in the shower. Someone checked it out and it was better for a day but mostly at nights we has this issue.
Miami Beach, Florida
Positive section of review
A nice studio with most things we needed. In a great location, a few minutes from the beach and bars etc.
Negative section of review
Could have done with a few more things in the room like a tea towel to dry the dishes and tablets for the dishwasher.
New York, New York State
Positive section of review
Everything was perfect. Room, location, staff, amenities… just 11/10
Negative section of review
Nothing
Miami Beach, Florida
Positive section of review
Amazing location, quiet, views. The area was super walkable as well.
Negative section of review
Food wasn't that great
Melbourne, Florida
Positive section of review
Friendly staff who rigidly stuck to timings
Negative section of review
The lock on the door didn't work
Norfolk, Nebraska
Positive section of review
Good location, friendly helpful staff.
Negative section of review
My room was pretty smelly. I think it needs a good clean out with some bleach.
Nashville, Tennessee
Positive section of review
Cool place, clean and comfortable
Negative section of review
Breakfast could be improved
Memphis, Tennessee
Positive section of review
Everything was great
Negative section of review
n/a
New York, New York State
Positive section of review
Excellent position.
Negative section of review
Booking was not transparent. We were 4 and breakfast was supposed to be inclused, in reality it was not! It was just for 2 of us, we had to pay the rest. The hotel tried to correct and gave 2 free breakfast but in my opinion is not enough. They charged one extra night by mistake and after 20 days there is no trace of the refound despite several request. We had bugs in the room, and sink was blocked up twice.