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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saranac Lake, New York State
Positive section of review
We had an absolutely amazing stay at VOCO Saranac Lake! For our anniversary, the hotel surprised us with upgrade to a beautiful suite with breathtaking views of the lake. Waiting in the room were champagne, chocolates, and a warm handwritten note from the staff — such a thoughtful touch that made us feel truly special. The entire team was incredibly kind, attentive, and caring throughout our stay. Breakfast was excellent. We couldn’t have asked for a better experience. Highly recommended!
Los Angeles, California
Positive section of review
Great location. Comfortable bed. Spotlessly clean. Rooms were spacious. Decor fabulous. Autumn was fabulous thank you for making us feel so prioritised during our stay. We will definitely be back. And thank you to Ben the concierge who really took care of us and went out of his way to make our stay special.
Negative section of review
The restaurant need to prioritise the service at breakfast. The staff were often working solo to accommodate all the guests.
Stuart, Florida
Positive section of review
Such an adorable property and we can’t wait to return! The staff were exceptional and the room was very cozy with everything we needed for our 4 night stay. We sat on the balcony every morning and evening. The reserved parking on the property was a bonus.
Negative section of review
I can’t think of a single thing I would change about our stay.
Groton, New York State
Positive section of review
The crew was very welcoming and friendly and helpful! And the room was comfortable and clean. Breakfast was phenomenal. Overall, it was a really good place, and I would recommend!
Negative section of review
We did have some problems with the doors of both the room and the restroom - They got stuck at times.
Dallas, Texas
Positive section of review
I would give it five stars, but the 3rd bad was not ready, the soap container in the bathroom was empty. The stuff were very helpful and polite, breakfast was also ok.
Casper, Wyoming
Positive section of review
Clean, very comfortable beds, good quiet fridge, microwave, good location, convenient attached restaurant and good hot breakfast included
Negative section of review
Hot water took a very long time to come in.
Miami Beach, Florida
Positive section of review
Great location with a nice pool and opposite the beach. Easy to check in. Cooking facilities within the room were good too.
Negative section of review
The apartment was a little old and showed its age but was perfectly comfortable and had all the facilities that we needed.
Cody, Wyoming
Positive section of review
The athmosphere and the history.
Negative section of review
In particular the price. It costs way too much for what it gives, without any windows on open space and any breakfast. And then how filthy was the balcony on the top.
Tusayan, Arizona
Positive section of review
Very clean , good place! Quiet
Miami, Florida
Positive section of review
Location
Negative section of review
Breakfast