Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Regency Luxury Suites
- “Service was excellent. Especially from the concierge and staff Gaurav, Ashok and Shamim”
Australia

Travelodge Hotel Hobart Airport
- “This hotel was amazing for the cost. Great staff, great room, next to the airport, good dinner and breakfast, and all for a ridiculously low cost. 10/10”
Brazil

Casa Geranio
- “This is a great spot close to the bottom of Santa Teresa, so easily accessible into Centro and Botafogo. The staff were brilliant. I had a room with my own plunge pool and the view was stupendous.”
Canada

Hyatt Place Ottawa West
- “Breakfast had lot of options and it was all good.”
Germany

a&o München Hackerbrücke
- “everything was great room was clean and organized location is very close bed was nice”
Spain

Apartamento céntrico a 1km de la playa.
- “The property is modern, well laid out and freshly appointed. It is clean with modern fittings that help soothe weary bones after a long day on the Camino. The host Jose went the extra mile to make sure we had everything we needed to settle in. We were very comfortable, beds were sublime. Being 4 minutes to the main square with pubs and restaurants made it easy to refuel after the long day. Top marks all around. Highly recommended and would stay here again!”
France

La Roulotte deluxe de Malpas
- “Breakfast was exceptional, very friendly welcome”
United Kingdom

Raven Hall Hotel
- “Fabulous hotel & grounds & dog friendly. Quality food, xcellent staff.”
Greece

California Beach Hotel - Adults Only
- “We had an amazing stay at this wonderful hotel with my boyfiend Everything was perfect. We were given a fantastic room with a private pool – it couldn’t have been a more romantic holiday. If we return to Zakynthos, we will definitely choose this hotel again, and we hope to get the same amazing room.”
Indonesia

Pondok Jenggala
- “Really lovely pool and communal area, amazing location close to the beach. Clean amenities and very kind staff.”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Dai-ichi Hotel Tokyo
- “Room was beautiful Hotel was exceptionally clean Choice of restaurants for breakfast Hotel has direct access to a subway station Our room was very quite.”
Malaysia

Agile Bukit Bintang Trx by Rezafi
- “Clean apartment, flat screen tv, smooth check in check out, good staff”
Netherlands

Black Jack Suites
- “Everything was great, can’t fault it. Ronald was really helpful with everything.”
Poland

Widok na Górke
- “I like the feeling of being “at home”, the apartment is really beautiful, spacious, comfortable. The view is great, giving the fact there is not much to see. The cocoon on the balcony is the great photo-shooting spot. Everything was clean, well equipped, nearby Lidl is a bonus. Giving the fact that the railway station is literally 10 min of a slow walk - that’s the best place to stay in this city.”
Portugal

FlorAL
- “I give Floral a perfect score. Not just for the beauty of the structure and cleanliness, but especially for the warmth, sense of community, and because behind Floral there's a story and dreams. Thanks to Tatiana and her family (Jaime, Duarte and their "grandmother") for the hospitality and for sharing with us the story and dreams that led to the birth of Floral.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Novotel Bangkok IMPACT
- “Perfect hotel to stay after the concert.”
Turkey

Drala Inn Cappadocia
- “Everything was nice and we felt welcome. The reception was super. He welcomed us inside and served an amazing apple tea made by him. Explained about the property and also give us a map with everything around Cappadocia explaining all the main turist attractions giving a bit of history about the most important places. The room was clean everything was good. He helped me book an amazing 2 hr horse ride on sunset also a Turkish night. Breakfast was amazing also home made gem with different sortimente. Food was bio and really tasty. He also provided us with a birthday cake on request and made sure everything was perfect. I want to thank him for the warm welcome and making sure we have everything we needed. Book with confidence! We will return again to the same place.”
United States

Riverhouse Extended Stay Apartment
- “We liked the flat and its location. We appreciated the number of rooms and bathrooms, which was ideal for our family of four adults, each with their own room. Everything was great — I would stay there again!”

Recent reviews

From US$71
Econo Lodge Inn & Suites Abilene East District
Abilene, Texas

Average review score: 5.6
- Positive section of review
  
  This is a very good motel! We enjoyed staying here for 1 night. We had a ground floor room right out by reception and the car park, & it was huge! Don’t know if all rooms are huge but ours was. Very comfy bed! Lots of storage space as it has a little dressing room and a fridge. Given a bottle of water each, & coffee in the room. Free parking on site was the main thing and we were able to put the car right outside our room. This was such good value for money, can’t recommend it enough! The receptionist man was very helpful and friendly. We didn’t have a look around the place so can’t comment on the hotel building itself but our room was great.
- Negative section of review
  
  The shower we had pointed outwards onto the bathroom floor so flooded a little but we just put lots of towels down so it wasn’t an issue. This is the only small thing I can fault with the place.
Reviewed: 15 September 2025 Stayed in September 2025

Kirsten United Kingdom
From US$180
Lazy J Ranch Motel
Three Rivers, California

Average review score: 8.7
- Positive section of review
  
  Location was excellent for entering Sequoia NP. Swimming pool was very welcome to cool off and relax after a day’s sightseeing.
- Negative section of review
  
  Bathroom and shower cubicle were very small. Nowhere for toiletries in shower.
Reviewed: 15 September 2025 Stayed in September 2025

Diane United Kingdom
From US$144
Melrose Georgetown Hotel
Washington, District of Columbia

Average review score: 8.2
- Positive section of review
  
  Good location on the edge of Georgetown. Easy walk to the Metro or to the National Mall or Whitehouse.
- Negative section of review
  
  Hotel is showing it's age. Ready for a freshen up!
Reviewed: 15 September 2025 Stayed in September 2025

Jonathan United Kingdom
From US$31
Girasole Rentals Suites
Miami Beach, Florida

Average review score: 6.4
- Positive section of review
  
  Amazing views from the balcony. Location was so versatile. Free valet parking was a game changer
- Negative section of review
  
  Main lobby and corridors in need of upgrading Sometimes the valet parking was extremely slow and created a long wait time
Reviewed: 15 September 2025 Stayed in September 2025

Dawn United Kingdom
From US$140
Airport Honolulu Hotel, Trademark Collection by Wyndham
Honolulu, Hawaii

Average review score: 7.3
- Positive section of review
  
  Bed was very comfortable Breakfast was good Staff nice and helpful
- Negative section of review
  
  Pillows were very soft Hot water not very hot and took a while to even warm up.
Reviewed: 15 September 2025 Stayed in September 2025

vickie Australia
From US$149
Music Road Resort Hotel and Inn
Pigeon Forge, Tennessee

Average review score: 8.9
- Positive section of review
  
  The hotel is amazing. Great location. Easy to get to everything
- Negative section of review
  
  I can't say anything bad about this place. This hotel should be your 1st pick for Pigeon Forge. You will enjoy your trip.
Reviewed: 15 September 2025 Stayed in September 2025

Elizabeth United States
From US$139
Hotel Madison & Shenandoah Conference Ctr.
Harrisonburg, Virginia

Average review score: 8.8
- Positive section of review
  
  Very nice hotel, spacious rooms, excellent position
Reviewed: 15 September 2025 Stayed in September 2025

Avi Israel
From US$108
SureStay Hotel by Best Western Lewiston
Lewiston, Maine

Average review score: 7.6
- Positive section of review
  
  Price compared to other hotels.
- Negative section of review
  
  Fotos look like it is brand new. But it is not… And it smells funny.
Reviewed: 15 September 2025 Stayed in September 2025

Leon Netherlands
From US$96
Serenity Room JFK
Far Rockaway, New York State

Average review score: 7.4
- Positive section of review
  
  Nothing
- Negative section of review
  
  I had a WhatsApp message from the owner saying that there was a problem with the serenity room"s water, I had a feeling this was a porky pie, and that they'd moved us to alternative accommodation. The room that I was given was a single rather than the double that I had booked. It was tiny. There was a constant drone of noise. There was a really bright floodlight shining straight in the window that lit the room like daylight through the paper thin curtains. Airplanes flew right overhead. I hardly got any sleep mostly due to the light and driving nose, people using the bathroom through the thin wall, and the noise from the kitchen that the room opened straight onto. Bad experience. Not happy. Asked for a refund. Didn't hear back.
Reviewed: 15 September 2025 Stayed in September 2025

Rob United Kingdom
From US$62
Q4 Hotel and Hostel
Queens, New York State

Average review score: 7.1
- Positive section of review
  
  good location, friendly and helpful staff, near the metro station, clean
- Negative section of review
  
  too little space for my personal belongings, the locker is very small plus 1 shower towel alone is not enough, you would need 2. it is very noisy unfortunately, but they provide earplugs
Reviewed: 15 September 2025 Stayed in September 2025

Anonymous United States